Marketing Customer Service Representative in Lisbon
2 semanas atrás
Marketing Customer Service Representative in Lisbon - Spanish Market Location: Lisbon, Portugal (On-site)Start Date: 29 January 2026Contract Type: PermanentLanguages: Spanish (C1+) & English (B2) About the Role We are looking for an Advertising Customer Support Representative to provide B2B support to advertisers of a leading international client. In this role, you will support advertising products, handle product troubleshooting, and ensure high levels of customer satisfaction across digital advertising channels. Key Responsibilities Provide B2B customer support to advertisers, managing and resolving product and campaign-related issuesHandle end-to-end product troubleshooting and customer support cases via email and chat channelsActively contribute from day one to initiatives that enhance service quality and improve overall user experienceOwn and drive query resolution by collaborating with internal Product Operations and Engineering teamsManage generic, technical, and product-related queries while ensuring accurate case handlingDrive Customer Satisfaction (CSAT) by maintaining service quality throughout the entire case journeyEnsure adherence to service levels (SLAs), productivity targets, and resolution timesPartner with in-house technical specialists to educate advertisers on product features and common issue types Requirements Spanish: C1 level or higherEnglish: B2 level minimumPrevious experience in customer support, digital advertising, paid campaigns, or ad-tech environmentsStrong problem-solving and analytical skillsCustomer-focused mindset with attention to detailAbility to work independently and collaboratively in cross-functional teamsProfessional, calm, and structured approachWillingness to work rotating shifts Schedule Initial schedule (12-hour hoop): Monday to Sunday – 07:00 to 19:00Two rotating shifts:07:00 – 16:0010:00 – 19:00 At a later stage (TBC by the client): 24/7 rotating shifts (Monday to Sunday)2 rotating days off Salary & Benefits Base salary: €920 per month (paid 14 times per year)Complexity bonus: €40 per month (paid 11 times per year)Meal allowanceStable permanent contractMulticultural and dynamic work environmentCareer development opportunities within an international project Why Join Us? Work with a global advertising platformGain hands-on experience in digital advertising and B2B supportBe part of an international, fast-paced environment in Lisbon Interested?If this opportunity fits your profile, apply here or send your CV to simen.karasar@cbtalents.org
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Marketing Customer Service Representative in Lisbon
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroMarketing Customer Service Representative in Lisbon – Spanish Market Location: Lisbon, Portugal (On-site) Start Date: 29 January 2026 Languages: Spanish (C1+) & English (B2) About the Role We are looking for an Advertising Customer Support Representative to provide B2B support to advertisers of a leading international client. In this role, you will support...
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Marketing Customer Service Representative
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroMarketing Customer Service Representative (French Speaker) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Contract Type Permanent About the Role We are hiring a Marketing Customer Service Representative (French Speaker) to join a leading international client in Lisbon. This role is ideal for candidates with a background in digital marketing...
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French-Speaking Marketing Support Specialist In Lisbon
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroMarketing Customer Service Representative (French Speaker) Location Lisbon, Portugal (On-site)Start Date 29 January 2026Contract Type Permanent About The Role We are hiring a Marketing Customer Service Representative (French Speaker)to join a leading international client in Lisbon. This role is ideal for candidates with a background in digital marketing and...
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Customer Service Representative with German in Lisbon
3 semanas atrás
Lisbon, Portugal Recruityard Tempo inteiroEmployment Type: Full-time Work Model: On-site (Lisbon) Role Overview We are looking for German-speaking Customer Service Representatives to join a dynamic call center team based in Lisbon. This is a customer-focused role, ideal for candidates who enjoy communication, problem-solving, and working in a fast-paced service environment. Key...
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Customer Service Representative with German in Lisbon
3 semanas atrás
Lisbon, Portugal Recruityard Tempo inteiroEmployment Type: Full-timeWork Model: On-site (Lisbon)Role OverviewWe are looking for German-speaking Customer Service Representatives to join a dynamic call center team based in Lisbon.This is a customer-focused role, ideal for candidates who enjoy communication, problem-solving, and working in a fast-paced service environment.Key ResponsibilitiesHandle...
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Dutch speaking Customer Service Representative in Lisbon
3 semanas atrás
Lisbon, Portugal The lemon Consulting Tempo inteiroPosition: Customer Service Representative Location: Lisbon, Portugal Work model: On site Employment type: Fixed term (6 months) with possibility of extension / permanent contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle customer interactions across various communication channels, including phone, email, live chat, and social...
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Customer Service Representative
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative (German + English) Location: Lisbon, Portugal Work Model: On-site Contract Type: 6-month contract Starting Date: 5 February 2026 Work Schedule Monday to Friday (including Portuguese bank holidays) 08:00 – 17:00 (Portuguese time) Days off: Saturday & Sunday Role Overview We are looking for a Customer Service Representative...
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Lisbon, Portugal beBeeKlantenservice Tempo inteiroAls Customer Service Representative in Lissabon beantwoord je klantvragen, los je problemen op en registreer je klantgegevens. Vereist vloeiend Nederlands en B2 Engels.
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Customer Service Representative
3 semanas atrás
Lisbon, Portugal FH Collective Academy Tempo inteiroWe are looking for a dynamic and customer-focused Danish-speaking Customer Service Representative to join an international team in Lisbon. In this role, you will support customers with professionalism and empathy, handle inquiries via phone/email, and ensure a smooth and positive experience for every client. Youll be part of a multicultural environment with...
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Customer Service Representative
3 semanas atrás
Lisbon, Portugal FH Collective Academy Tempo inteiroWe are looking for a dynamic and customer-focused German-speaking Customer Service Representative to join an international team in Lisbon. In this role, you will support customers with professionalism and empathy, handle inquiries via phone/email, and ensure a smooth and positive experience for every client. You'll be part of a multicultural environment with...
