French Speaker Customer Specialist
Há 17 horas
Role Overview We are seeking a French-speaking Customer Service Specialist to join a fast-paced, customer-centric operation in Portugal. This role plays a critical part in delivering high-quality customer experiences, acting as a trusted point of contact for French-speaking markets while ensuring service excellence, operational efficiency, and brand consistency. The ideal candidate combines strong communication skills with a solution-oriented mindset and thrives in an international, performance-driven environment. Key Responsibilities Serve as the primary point of contact for French-speaking customers via phone, email, and chat Resolve customer inquiries efficiently while maintaining high satisfaction and quality standards Manage complaints and escalations professionally, ensuring timely and accurate resolutions Document interactions and outcomes in internal CRM systems with high data accuracy Collaborate cross-functionally with internal teams (operations, QA, training) to optimize customer journeys Consistently meet or exceed KPIs related to quality, productivity, and customer satisfaction Ensure full compliance with company policies, processes, and data protection standards Candidate Profile Native or fluent French (C1/C2 level required) Good command of English (minimum B2 for internal communication and documentation) Previous experience in customer service, contact center, or customer support is preferred Strong interpersonal and problem-solving skills with a customer-first mindset Ability to work in a structured, target-driven environment High level of professionalism, reliability, and adaptability Willingness to work on-site in Portugal (relocation support may be provided, if applicable) Whats in It for You Competitive salary package aligned with market standards Structured onboarding and continuous training programs Career progression opportunities within a global organization International, multicultural work environment Relocation and accommodation support (subject to company policy) Health insurance and additional benefits from day one
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Lisbon, Portugal Cbtalents Tempo inteiroIf you are a native or fluent French speaker already living in Lisbon, Portugal, or if you have EU citizenship and would like to relocate to Lisbon, we have several exciting opportunities across various projects. Accents accepted: France, Belgium, Switzerland, Mauritius, and Canada (with residence card). We are recruiting for the following roles: Open...
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Lisbon, Portugal Cbtalents Tempo inteiroIf you are a native or fluent French speaker already living in Lisbon, Portugal, or if you have EU citizenship and would like to relocate to Lisbon, we have several exciting opportunities across various projects. Accents accepted: France, Belgium, Switzerland, Mauritius, and Canada (with residence card). We are recruiting for the following roles: Open...
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Insurance Support Specialist
2 semanas atrás
Lisbon, Portugal Boeva Tech Tempo inteiroInsurance Support Specialist (French Speaker) – Lisbon Location: Lisbon, Portugal | Start Date: Jan 8th, 2026 | Schedule: Mon-Fri, rotational shifts 07:30–20:00About the RoleWe are looking for a fluent French speaker (C2) with strong English (B2) to join our team as an Insurance Support Specialist. In this role, you’ll be the first point of contact for...
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Insurance Support Specialist
Há 3 dias
Lisbon, Portugal Boeva Tech Tempo inteiroInsurance Support Specialist (French Speaker) – Lisbon Location: Lisbon, Portugal | Start Date: Jan 8th, 2026 | Schedule: Mon-Fri, rotational shifts 07:30–20:00About the RoleWe are looking for a fluent French speaker (C2) with strong English (B2) to join our team as an Insurance Support Specialist. In this role, you’ll be the first point of contact for...
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French Speaker Customer Specialist
Há 9 horas
Lisbon, Portugal Nomadify Tempo inteiroRole Overview We are seeking a French-speaking Customer Service Specialist to join a fast-paced, customer-centric operation in Portugal. This role plays a critical part in delivering high-quality customer experiences, acting as a trusted point of contact for French-speaking markets while ensuring service excellence, operational efficiency, and brand...
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Lisbon, Portugal Cbtalents Tempo inteiroLocation: Lisbon, Portugal ️ Relocation Support for EU Citizens Multinational Digital Projects If you are a native or fluent French speaker already living in Lisbon or if you hold EU citizenship and would like to relocate we have several exciting career opportunities across multiple international projects. Accents accepted: France, Belgium, Switzerland,...
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Banking Customer Advisor – French Speaker
1 semana atrás
Lisbon, Portugal Blu Selection Tempo inteiroAssists customers with banking inquiries via email and performs other banking-related tasks. Requires native French speaker.
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Lisbon, Portugal Essence Coaching Group Tempo inteiroMarketing Customer Support Agent – French Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: French + English Monthly salary: 1200 Euro gross Role Overview We are looking for an French-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
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Lisbon, Portugal Cbtalents Tempo inteiroLocation: Lisbon, Portugal ️ Relocation Support for EU Citizens Multinational Digital Projects If you are a native or fluent French speaker already living in Lisbon or if you hold EU citizenship and would like to relocate we have several exciting career opportunities across multiple international projects. Accents accepted: France, Belgium, Switzerland,...
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Lisbon, Portugal Cbtalents Tempo inteiroLocation: Lisbon, Portugal ️ Relocation Support for EU Citizens Multinational Digital Projects If you are a native or fluent French speaker already living in Lisbon or if you hold EU citizenship and would like to relocate we have several exciting career opportunities across multiple international projects. Accents accepted: France, Belgium, Switzerland,...