Dutch speaking Customer Support Specialist for Lisbon
1 semana atrás
Position: Customer Support Specialist Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limitsUse cheat sheets, guides and protocols provided during the trainingEnsure customer satisfaction and provide professional customer supportIdentify when the issue should be re-assigned to another departmentCollaborate with other agents or teams in case of more complex casesDocument each action taken in a CRM system in detail REQUIREMENTS: Native/near native of Dutch/Flemish language, both oral and written. Fluent in English (at least B2 level)At least one year of proven customer communication experience (E-mail & Phone)Ability to cover 3 day shifts rotation including weekendsAccurate, efficient, and respectful communication mannerProblem-solving and critical thinking skillsA resourceful and stress-resilient personality that can adapt and remain calm in all situationsSocial Media SavvinessStrong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) BENEFITS: Lunch vouchersShifts 5 times a week covering line operating hours from Monday to Sunday 7 AM - 7 PM (two consecutive days off)Transportation vouchersLife insurance, health insuranceDynamic and creative team with a positive and friendly atmosphereGuidance and tools to reach your full potentialRelocation support
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Dutch-speaking Customer Support Specialist
1 semana atrás
Sintra, Portugal The lemon Consulting Tempo inteiroA consulting firm in Lisbon is looking for a Customer Support Specialist to assist clients of a video streaming platform. The role requires fluency in Dutch or Flemish and English, with at least one year of customer communication experience. Responsibilities include solving client issues via multiple channels and documenting actions in a CRM system. The...
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Sintra, Portugal Cbtalents Tempo inteiroWe are seeking enthusiastic, Dutch-speaking individuals to join our client, a top international insurance provider, as an On-site Customer Advisor in Lisbon, Portugal. If you are ready for a dynamic career change and possess excellent language skills, we want to hear from you Role Overview This full-time position focuses on delivering outstanding assistance...
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Dutch Customer Service Representative in Lisbon
2 semanas atrás
Sintra, Portugal Cbtalents Tempo inteiroWe are seeking enthusiastic, Dutch-speaking individuals to join our client, a top international insurance provider, as an On-site Customer Advisor in Lisbon, Portugal. If you are ready for a dynamic career change and possess excellent language skills, we want to hear from you! Role Overview This full-time position focuses on delivering outstanding assistance...
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Dutch Customer Service Representative in Lisbon
1 semana atrás
Sintra, Portugal Cbtalents Tempo inteiroWe are seeking enthusiastic, Dutch-speaking individuals to join our client, a top international insurance provider, as an On-site Customer Advisor in Lisbon, Portugal. If you are ready for a dynamic career change and possess excellent language skills, we want to hear from you! Role Overview This full-time position focuses on delivering outstanding assistance...
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Dutch Customer Service Representative in Lisbon
Há 21 horas
Sintra, Portugal Cbtalents Tempo inteiroWe are seeking enthusiastic, Dutch-speaking individuals to join our client, a top international insurance provider, as an On-site Customer Advisor in Lisbon, Portugal. If you are ready for a dynamic career change and possess excellent language skills, we want to hear from you! Role Overview This full-time position focuses on delivering outstanding assistance...
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Sintra, Lisboa, Portugal Cbtalents Tempo inteiroWe are seeking enthusiastic, Dutch-speaking individuals to join our client, a top international insurance provider, as an On-site Customer Advisor in Lisbon, Portugal. If you are ready for a dynamic career change and possess excellent language skills, we want to hear from you Role Overview This full-time position focuses on delivering outstanding assistance...
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Bilingual Customer Support Specialist
Há 5 dias
Sintra, Portugal BlueView Talent Tempo inteiroCustomer Support Specialists needed in Lisbon. Requires fluency in Flemish and English. Provides customer support and ensures satisfaction.
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Bilingual Customer Support Specialist
1 dia atrás
Sintra, Portugal Cross Border Talents Tempo inteiroSeeking multilingual Customer Service Representatives in Lisbon. Fluent in German, Dutch, Flemish, Norwegian, or French, and English B2+ required.
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French Customer Care Specialist Role in Lisbon
2 semanas atrás
Sintra, Portugal Cbtalents Tempo inteiroJob Summary We are seeking a dedicated, fluent French speaker to join our Lisbon-based international operations team as a Customer Support Specialist. This on-site role is crucial for delivering high-quality service and resolving issues for our French-speaking customer base. While prior experience is beneficial, comprehensive training is provided, making...
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Sintra, Portugal Cbtalents Tempo inteiroJob Summary We are seeking a dedicated, fluent French speaker to join our Lisbon-based international operations team as a Customer Support Specialist. This on-site role is crucial for delivering high-quality service and resolving issues for our French-speaking customer base. While prior experience is beneficial, comprehensive training is provided, making...
