French-Speaking Support Specialist

Há 2 dias


Braga, Portugal Cbtalents Tempo inteiro

Are you a local resident of Braga with native-level French proficiency and a passion for helping others? Join our dynamic team as a French-Speaking Support Specialist This role offers a fantastic opportunity to kickstart your career in a supportive and international environment, right here in Braga. Key Details Location: Braga, Portugal (Hybrid/On-site Model)Employment Type: Full-timeStarting Date: 8th January 2026Relocation Package: Not provided The Role As a French-Speaking Support Specialist, you will be the primary point of contact for our French-speaking customers, providing outstanding technical and/or customer support via phone, email, and chat. Your main goal will be to resolve queries efficiently and ensure a positive customer experience. Responsibilities Answer and manage incoming customer contacts (calls, emails, chat) in French.Diagnose, troubleshoot, and resolve customer issues related to our product/service.Document all customer interactions accurately in our CRM system.Escalate complex issues to senior specialists or other departments when necessary.Maintain a high level of product knowledge and service expertise.Contribute to team success by meeting individual and team performance targets. Must-Have Qualifications Language Proficiency: French: Fluent, Native-level proficiency (C2). This is essential for communicating effectively with our French-speaking clientele.Local Status: Must be a resident of Braga or the surrounding area and eligible to work in Portugal.Documentation Requirements: Must possess one of the following valid documents:Valid Portuguese Residency Card (must be valid for more than one year from the start date).EU Citizenship (valid ID/Passport).Valid Refugee Card recognized by Portuguese authorities. Good to Have Previous experience in a Customer Support, Technical Support, or Contact Center environment is a plus, but not mandatory. We welcome motivated entry-level candidatesStrong communication and active listening skills.A proactive, positive, and problem-solving attitude.Familiarity with CRM software (e.g., Salesforce, Zendesk) is a benefit. Working Schedule Days: Monday to FridayShifts: Rotational shifts between 07:00 and 19:00 (e.g., 7h-16h, 9h-18h, 10h-19h).Days Off: Saturday and Sunday (Guaranteed weekend off) Compensation & Benefits We believe in rewarding our employees generously. The compensation package includes: Competitive Salary based on experience and market standards.Performance Bonus scheme.Meal Allowance (Subsidio de Alimentação).Transport Allowance (as per company policy for hybrid/on-site work).Comprehensive Health Insurance.All Necessary Equipment Provided by the company (laptop, headset, etc.).Excellent Career Growth and professional development opportunities.A fun, multicultural, and collaborative working environment. Ready to Apply? If you meet the required criteria and are excited about a career in support, apply today We are looking forward to welcoming a new talent to our Braga team on January 8, 2026.



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