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German Content Moderator On-Site Rotational Shifts in Porto

3 semanas atrás

Porto, Portugal jobsonboard.work Tempo inteiro

This on-site Content Moderator position is designed for German-speaking professionals who want to contribute to a safe and respectful online environment. You will review user-generated content, ensure compliance with platform policies, and help maintain a community space where users feel protected. The role requires attention to detail, emotional resilience, and the ability to apply guidelines consistently. Your responsibilities include reviewing posts, images, comments, and other content submitted by users. You will evaluate reports, classify cases, apply internal safety policies, and escalate complex issues to specialized teams. You will work with clear workflows and tools that enable rapid, accurate decisions. Every interaction you review contributes to the overall quality and trustworthiness of the platform. This role is performed fully on-site, in rotational shifts covering 24/7 operations. You must be comfortable working in structured schedules that include various time windows. You will collaborate with quality teams, team leaders, and peer moderators who share best practices, support your decision-making, and help maintain consistency across reviews. Training is provided to ensure you fully understand platform rules, policy updates, reporting requirements, and case management procedures. The work environment is multicultural, supportive, and focused on well-being. Regular team check-ins and specialist support are available to help you manage challenging content. This position is suitable for candidates who are analytical, calm under pressure, and motivated by maintaining online safety. German fluency is essential, as the content you review and the reports you handle are primarily from German-speaking users. Working Conditions: Location: Porto On-Site Schedule: Rotational shifts 07:0016:00 14:0023:00 22:3007:30 Days off vary according to shift rotation DEUTSCH Diese on-site Position im Bereich Content Moderation richtet sich an deutschsprachige Fachkräfte, die zu einer sicheren Online-Umgebung beitragen möchten. Sie überprüfen nutzergenerierte Inhalte, stellen die Einhaltung der Richtlinien sicher und helfen dabei, eine vertrauensvolle Community zu erhalten. Dafür sind Genauigkeit, Belastbarkeit und konsequente Anwendung der Regeln notwendig. Zu Ihren Aufgaben gehört die Prüfung von Beiträgen, Bildern, Kommentaren und weiteren Inhalten. Sie bewerten Meldungen, ordnen Fälle korrekt ein, wenden interne Sicherheitsrichtlinien an und geben komplexere Vorgänge an Spezialteams weiter. Klare Arbeitsabläufe und Tools unterstützen Sie bei der schnellen und präzisen Entscheidungsfindung. Die Arbeit erfolgt vollständig vor Ort in Porto und deckt ein Schichtmodell ab, das rund um die Uhr läuft. Sie müssen bereit sein, in rotierenden Schichten zu arbeiten und sich auf unterschiedliche Zeitfenster einzustellen. Sie arbeiten eng mit Qualitätsteams und Kollegen zusammen, die Best Practices teilen und für eine einheitliche Umsetzung der Richtlinien sorgen. Eine umfassende Schulung vermittelt Ihnen alle wichtigen Kenntnisse über Plattformregeln, Sicherheitsrichtlinien, Aktualisierungen und Tools. Das Arbeitsumfeld ist international, unterstützend und auf das Wohlbefinden der Mitarbeiter ausgerichtet. Bei Bedarf erhalten Sie zusätzliche Unterstützung zur Bewältigung herausfordernder Inhalte. Diese Position ist ideal für Personen mit analytischem Denken, hoher Konzentrationsfähigkeit und der Motivation, ein sicheres digitales Umfeld zu schützen. Da die Inhalte überwiegend aus deutschsprachigen Quellen stammen, ist fließendes Deutsch erforderlich. Arbeitsbedingungen: Standort: Porto On-Site Arbeitszeiten: Rotationsschichten 07:0016:00 14:0023:00 22:3007:30 Freie Tage entsprechend Schichtrotation