Customer Service Representative
Há 4 dias
Position: Customer Service Representative (Dutch) Location: Lisbon, Portugal Work model: on site Employment type:1 year contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle customer interactions across various communication channels, including phone, email, live chat, and social media.Provide clear and accurate information in response to customer inquiries, following established company policies and procedures.Assist with general questions, product or service information, and basic technical support.Respond to incoming customer requests and accurately document relevant case details in the appropriate systems.Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary.Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure.Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors.Offer feedback to improve service processes and contribute to team knowledge sharing. REQUIREMENTS: Native / fluent in Dutch (C2) both verbal and written. Fluent in English (minimum B2 level)Previous experience in customer service would be advantagous Strong verbal and written communication skills across various platforms (phone, email, chat, social media).Basic understanding of customer service principles and the ability to follow standard procedures.Ability to handle technical inquiries and troubleshoot common issues with guidance.Ability to quickly learn new softwares and technologiesEffective problem-solving skills and the ability to work collaboratively in a team-oriented environment.Organized, detail-oriented, and able to manage multiple tasks simultaneously.Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER: Opportunity to work with a leading global travel & tourism brandCompetitive salary with performance-based incentivesProfessional growth opportunities within the BPO industryCollaborative and supportive work environmentAccess to exclusive travel perks and discountsAnd many more To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2
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Customer Service Representative
Há 2 dias
Lisbon, Portugal Adecco - Recursos Humanos Tempo inteiroWork from Paradise: French Customer Service Representative Remote from Greece Parlez-vous français ? Ready to take your career to the next level while living your best summer in Greece ? Were looking for French-speaking Customer Service Representatives who want more than just a job they want a lifestyle. Imagine working remotely, enjoying the Mediterranean...
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Customer Service Representative
Há 2 dias
Lisbon, Portugal CareerForge Tempo inteiroJob Title: German-Speaking Customer Service Representative (Onsite)Location: Lisbon, Portugal (Onsite Only)Industry: Website Technical SolutionsJob Type: Full-time (Rotative Shifts) Salary & Benefits: Competitive Salary Health and Life Insurance Career Growth Opportunities Meal Allowance Transport Allowance Equipment Provided by the Company Shift Details:...
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Italian-Speaking Customer Service Representative for Banking Sector Location: Lisbon, Portugal (Teleperformance) Job Overview:As an Italian-speaking Customer Service Representative, you will support one of the most prestigious global banking institutions. Your role involves providing excellent customer service via phone in both Italian and...
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Lisbon, Portugal Cross Border Talents Tempo inteiroPortuguese Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are hiring Portuguese-speaking Customer Service Representatives for an international project based in Portugal. Work Schedule: Monday to Friday Rotational shifts Weekends off Qualifications: Fluent Portuguese English B1+...
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Lisbon, Portugal Cross Border Talents Tempo inteiroGerman Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are looking for German-speaking Customer Service Representatives to join an international support team in Portugal. Work Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Qualifications: Fluent German and English...
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Customer Service Representative
Há 2 dias
Lisbon, Portugal CBT Tempo inteiroCustomer Service Representative Diabetes Medical Devices (Italian Market) Start Date: 22 January 2026 Location: Porto, Portugal (OnSite) Work Model: OnSite Are you passionate about healthcare innovation and eager to make a real difference in patients lives? Join our international team in Porto as a Customer Service Representative for Diabetes Medical...
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Customer Service Representative
Há 4 dias
Lisbon, Portugal Werfen Tempo inteiroOverview The Customer Service Representative is responsible for day-to-day order management, including receiving customer orders, cleansing orders, removing order blocks, processing change requests, resolve customer complaints, answering customers’ questions by different communication channel as phone or e-mail, and managing order releases. This role works...
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Lisbon, Portugal Cross Border Talents Tempo inteiroSpanish Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are hiring Spanish-speaking Customer Service Representatives to support international customers for a long-term project based in Portugal. This role offers stability, professional development, and the opportunity to work in a...
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Customer Service Representative
Há 4 dias
Lisbon, Portugal TOPTALENT Tempo inteiroPosition: Customer Service Representative (German) Location: Lisbon, Portugal Work model: on site Employment type:1 year contractRemuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle customer interactions across various communication channels, including phone, email, live chat, and social media.Provide clear and accurate information in response to...
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Lisbon, Portugal Cross Border Talents Tempo inteiroFrench Speaking Customer Service Representative Location: Portugal (Braga / Lisbon) Starting Date: January 2026 Work Model: Remote or On-site (Portugal-based) We are looking for a motivated and customer-focused French Speaking Customer Service Representative to join an international support team in Portugal. In this role, you will be responsible for...
