French speaker as an Customer Support Agent in Lisbon OR Braga, Portugal
Há 7 horas
Cross Border Talents is looking for a French speaker to work as an Customer Support Agent for a global leader in Lisbon or in Braga The job To support the company's customers, act as a brand ambassador and continually elevate the customer experience throughout the customer'slifecycle, transforming each point of contact into opportunities to create brand engagement, trust and loyalty, with a 1st point of contact mindset. The activities Part of your daily activities will be: - Serving customers in inbound and outbound contacts through voice or digital platforms, identifying, understanding and responding promptly to their specificneeds and expectations; - Achieving high customer satisfaction through personalized, professional communication by applying brand tone to every touch point and situation; - Using all available skills and information to obtain First Contact Resolution and prevent customers from calling more than once to resolve their issue; - Being the ambassador and have specialized knowledge of our products, sustainability services and commitments, continuously learns and takes advantage of new knowledge and skills in his own work; - Creating sales and customer retention opportunities between outbound and inbound contacts, influencing high value customers, size or order value through genuine interest in customers and their habits, taking advantage of relevant offers. What we are looking for - Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly; - Native level of French and some fluency in English; - A proactive attitude with a bias toward doing whats right for the community; - Attention to detail and a results-driven mindset; - Ability to analyze data and identify trends to enhance workflows. What we offer - Competitive salary; - Performance bonus; - Constant training and development; - Great relocation support; - 40 hours/week, Monday to Sunday on a rotative shift (5 days/week); - Amazing working environment and great location in the centre of Lisbon; - Growth opportunities.
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Marketing Customer Support Agent –French Speaker
3 semanas atrás
Lisbon, Portugal Essence Coaching Group Tempo inteiroMarketing Customer Support Agent – French Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: French + English Monthly salary: 1200 Euro gross Role Overview We are looking for an French-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
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Lisbon, Portugal Essence Coaching Group Tempo inteiroMarketing Customer Support Agent – French Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: French + English Monthly salary: 1200 Euro gross Role Overview We are looking for an French-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
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French C2 Speakers-Tech Support in Portugal'
Há 7 horas
Lisbon, Portugal Cross Border Talents Tempo inteiroFrench C2 Speakers – Tech Support About the Opportunity We are currently hiring French C2 speakers for multiple international projects in Tech Support positions based in Lisbon and Porto. (Project details will be shared during the recruitment process.) Requirements French: C2 level (mandatory) English: minimum B2 level EU passport or valid work permit for...
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Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Support Representative – French & Danish (C2) Lisbon, Portugal | Onsite About the Role We are looking for Customer Support Representatives with C2-level French or Danish to join an onsite customer support project based in Lisbon. You will be responsible for delivering excellent customer service and ensuring a high-quality support experience....
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French Customer Support Agent
3 semanas atrás
Lisbon, Portugal Work International Tempo inteiroTravel to sunny Lisbon and work with the world's most famous brands! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you’d like to explore?Lisbon is a vibrant and charismatic city, and one of the finest capital...
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French C2 Speakers-Customer, Tech
Há 7 horas
Lisbon, Portugal Cross Border Talents Tempo inteiroFrench C2 Speakers – Customer, Tech & Sales Roles in Portugal(Relocation provided)About the Opportunity We are currently hiring French C2 speakers for multiple international projects based in Lisbon and Porto. This is a general application: candidates will be matched to a specific project after interviews, based on profile, experience, and project needs....
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Marketing Customer Support Agent – Arabic Speaker
3 semanas atrás
Lisbon, Portugal Essence Coaching Group Tempo inteiroMarketing Customer Support Agent – Arabic Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: Arabic + English Monthly salary: 1200 Euro gross Role Overview We are looking for an Arabic-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
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Lisbon, Portugal Essence Coaching Group Tempo inteiroMarketing Customer Support Agent –German Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: German + English Monthly salary: 1300 Euro gross Role Overview We are looking for an German-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
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Lisbon, Portugal Essence Coaching Group Tempo inteiroMarketing Customer Support Agent – Arabic Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: Arabic + English Monthly salary: 1200 Euro gross Role Overview We are looking for an Arabic-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
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Marketing Customer Support Agent – Spanish Speaker
3 semanas atrás
Lisbon, Portugal Essence Coaching Group Tempo inteiroMarketing Customer Support Agent – Spanish Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: Spanish + English Monthly salary: 1000 Euro gross Role Overview We are looking for a Spanish-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...