German Customer Support Representative
Há 4 dias
Job Overview: We are looking for a highly motivated and customer-focused German Customer Support Representative to join our team. In this role, you will provide top-quality service to our German-speaking customers, ensuring their inquiries are resolved efficiently and professionally via email, phone, and live chat. Key Responsibilities: Respond promptly and effectively to customer inquiries in German via phone, email, and chat. Resolve product or service problems by clarifying issues, determining the cause, and finding the best solution. Maintain deep knowledge of the company's products, services, and policies. Document all interactions in the customer support system accurately. Escalate unresolved issues to the appropriate internal teams when necessary. Collaborate with other departments (Sales, Logistics, IT) to improve customer experience. Meet or exceed individual and team KPIs (response time, resolution rate, customer satisfaction). Requirements: Fluency in German (C1-C2 level) and proficient English (B2 or above). Previous experience in customer support or a similar role is preferred. Excellent communication and problem-solving skills. Empathy, patience, and a customer-first attitude. Strong computer skills, including familiarity with CRM tools and ticketing systems. Ability to multitask and work in a fast-paced environment. Preferred Qualifications: Experience with [Zendesk, Salesforce, HubSpot, or other CRM systems]. Knowledge of [industry-specific tools or software, e.g., Shopify, SAP]. Additional languages are a plus. What We Offer: Competitive salary and performance-based bonuses Career development and training programs A supportive, international team culture Health & wellness benefits
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Customer Support Representative – German
Há 7 horas
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Support Representative – German | Lisbon (On-site) Start or grow your career in customer support with a stable on-site role in Lisbon. This opportunity is open to candidates with or without prior experience, with structured shifts and additional benefits. Position Details Location: LACS Santos, Lisbon Work Model: On-site Start Dates: 2 February...
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German Customer Support Representative
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Overview: We are looking for a highly motivated and customer-focused German Customer Support Representative to join our team. In this role, you will provide top-quality service to our German-speaking customers, ensuring their inquiries are resolved efficiently and professionally via email, phone, and live chat. Key Responsibilities: Respond promptly and...
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German-speaking Customer Support Representative
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Summary: We are seeking a German-speaking Customer Support Representative to join our team and deliver outstanding service to customers across international markets. If youre customer-oriented, tech-savvy, and fluent in German, wed love to meet you! Key Responsibilities: Respond promptly to customer inquiries via phone, email, and chat in German Provide...
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob Summary: We are seeking a German-speaking Customer Support Representative to join our team and deliver outstanding service to customers across international markets. If youre customer-oriented, tech-savvy, and fluent in German, wed love to meet you! Key Responsibilities: Respond promptly to customer inquiries via phone, email, and chat in German Provide...
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German Speaking Customer Service Representative
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroGerman Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are looking for German-speaking Customer Service Representatives to join an international support team in Portugal. Work Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Qualifications: Fluent German and English...
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German Speaking Customer Service Representative
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroGerman Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are looking for German-speaking Customer Service Representatives to join an international support team in Portugal. Work Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Qualifications: Fluent German and English...
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German Speaking Customer Service Representative
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroGerman Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are looking for German-speaking Customer Service Representatives to join an international support team in Portugal. Work Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Qualifications: Fluent German and English...
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German Speaking Inbound Customer Service Representative
1 semana atrás
Lisbon, Portugal Kats Recruitment Tempo inteiroInbound Customer Service Representative – German (Search Engine Project) Location: Lisbon, Portugal Office-based role — Relocation required Introduction We are looking for a German-speaking Inbound Customer Service Representative to support users of a leading search engine platform from our Lisbon office. You will handle inbound inquiries and provide...
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Customer Service Representative German
Há 4 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative German & English (Portugal 100% Remote) Location: 100% Remote from Portugal (relocation support available if moving from abroad) We are looking for German-speaking Customer Service Representatives with good English skills to join a dynamic project for a leading car brand. What youll do: Provide customer service support in...
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Customer Support Representative | German
2 semanas atrás
Lisbon, Portugal Undutchables Tempo inteiroA day in the life of a Customer Support Representative Support hoteliers by providing professional, personalized responses to their questions via email, phone, and online forums Deliver a world-class customer experience by listening closely, responding actively to their needs, and going the extra mile to anticipate future ones Assess questions and escalate...
