Conseiller Support Client
2 semanas atrás
We are seeking Customer Support Advisors fluent in French and English to join a professional customer operations environment. This role is ideal for individuals who enjoy communication, problem-solving, and delivering consistent service excellence. As a Customer Support Advisor, you will manage customer interactions related to services, platforms, or consumer solutions. You will support customers throughout their journey, resolve issues efficiently, and represent high standards of professionalism and empathy. You will operate within structured workflows while maintaining a personalized and solution-oriented approach to each interaction. Key Responsibilities You will handle inbound and outbound customer communications across various channels including phone, email, and chat. You will identify customer needs, provide accurate information, and resolve issues efficiently while ensuring customer satisfaction. You will manage service requests, account inquiries, and technical or functional questions according to defined procedures. You will document all interactions accurately, ensuring traceability, compliance, and service continuity. You will collaborate with quality teams and supervisors, participate in training sessions, and contribute to service improvement initiatives. You will meet defined service level goals, quality targets, and productivity benchmarks. Candidate Profile You are fluent in French and English and confident communicating with a wide variety of customer profiles. You are customer-oriented, reliable, and motivated to deliver quality service. You are comfortable working in fast-paced environments, handling multiple tasks, and adapting to changing processes. Previous customer support or service experience is an advantage, but strong communication skills and motivation are equally valued. Professional Skills Advanced verbal and written communication Problem-solving and critical thinking Emotional intelligence Digital literacy Time management Service quality awareness Team collaboration Training and Onboarding You will receive structured paid training covering systems, workflows, communication best practices, and quality standards. Ongoing coaching, development sessions, and performance feedback will support your long-term growth. Career Development Career opportunities include senior advisor, quality specialist, trainer, workforce support, or leadership roles. Work Environment You will work in a professional, multicultural, and people-centered environment focused on excellence, development, and collaboration. What We Offer Full-time employment Paid professional training International environment Career progression opportunities Supportive leadership structure
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(Français) Conseiller(Ère) Client
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Lisbon, Portugal Cbtalents France Tempo inteiroLe conseiller client fournit une assistance client par téléphone et e-mail. Il répond aux questions, gère les demandes, et assure la satisfaction client tout en contribuant à l'image de marque.
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Conseiller Client
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Lisbon, Portugal Cbtalents France Tempo inteiro2026-01-07Full timeContrato Trabalho Temporário----------------------------------------Lieu de travail : Lisbonne (présentiel)Horaires : 08h00 – 17h00, du lundi au vendrediProjet : Client dans le secteur de l’énergieContrat : Gi Group – temporaire, possibilité de continuitéNous recrutons – Conseiller Client (F/H) – FrançaisNous recherchons...
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(Français) Conseiller(Ère) Client Bancaire – Back Office
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Lisbon, Portugal Eugenia Talent Tempo inteiro(Français) Conseiller(ère) client bancaire – Back OfficeJob Openings (Français) Conseiller(ère) client bancaire – Back OfficeAbout the job (Français) Conseiller(ère) client bancaire – Back OfficeSecteur:Service client/ BanqueÀ Propos De Notre Client:Êtes-vous un(e) passionné(e) du service à la clientèle ? Souhaitez-vous travailler dans le...
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Conseiller Support
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Lisbon, Portugal Cbtalents Tempo inteiroLe conseiller service client résout les demandes et réclamations des clients, assurant une expérience client exceptionnelle. Il participe à des projets et soutient les initiatives d'amélioration des processus.
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Conseiller Service Client – Francophone
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Lisbon, Portugal Cbtalents Tempo inteiroTitre du poste : Conseiller(ère) Service Client – Francophone – Lisbonne, Portugal Lieu : Lisbonne, Portugal (présentiel) Langues requises : Français (natif ou C1+), Anglais (B2+) Rémunération et avantages : 1 050 € brut/mois Allocation logement Primes de fin dannée et de Noël Allocation repas mensuellePack complet de relocalisation : accueil à...
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Conseiller Support Client
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Lisbon, Portugal JoB Training & Coaching Tempo inteiroWe are currently looking for a Customer Support Advisor fluent in French and English to join an international customer experience operation. This role is ideal for individuals who are passionate about communication, problem-solving, and delivering high-quality service in a fast-paced, people-centered environment. As a Customer Support Advisor, you will be...
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Lisbon, Portugal Cbtalents Tempo inteiroTitre du poste : Conseiller(ère) Service Client – Francophone – Lisbonne, PortugalLieu : Lisbonne, Portugal (présentiel)Langues requises : Français (natif ou C1+), Anglais (B2+) Rémunération et avantages : 1 050 € brut/mois Allocation logement Primes de fin dannée et de Noël Allocation repas mensuelle Pack complet de relocalisation : accueil à...
