Spécialiste Contenu Réseaux Sociaux
Há 4 horas
We are seeking a Social Media Content Specialist fluent in French to support the quality, organization, and evaluation of digital content on large-scale online platforms. This role is suited for individuals passionate about digital media, online trends, and content quality management. As a Social Media Content Specialist, you will analyze, classify, and review a wide range of online materials. Your work will contribute to platform organization, user experience improvement, and quality assurance. You will apply structured guidelines while maintaining awareness of evolving digital behaviors, trends, and online culture. This role requires excellent attention to detail, digital awareness, and the ability to work in a fast-paced environment with consistent quality standards. Key Responsibilities You will review and evaluate different forms of digital content, including posts, profiles, media elements, and community interactions. You will categorize content, apply quality labels, and ensure compliance with platform guidelines. You will identify inappropriate, misleading, or low-quality content and take action according to established procedures. Accurate documentation of actions and findings will be essential. You will support quality audits and participate in calibration sessions to ensure alignment with standards. You will also contribute insights regarding trending content patterns, emerging risks, and improvement opportunities. You will collaborate with quality teams, trainers, and operational leads. Continuous learning and adaptation to guideline updates are fundamental aspects of this role. Candidate Profile You are fluent in French and possess strong written comprehension skills. You have a strong interest in social media platforms, online communities, and digital trends. You are detail-oriented, analytical, and comfortable performing structured review work. You demonstrate responsibility, consistency, and a professional approach to digital environments. You are confident using online tools, content management systems, and moderation platforms. Previous experience in digital media, online support, content review, or community operations is considered an advantage. You are adaptable, open to feedback, and motivated to contribute to quality and safety objectives. Professional Skills Strong digital literacy Attention to detail and content sensitivity Analytical and observational skills Written comprehension and accuracy Ability to follow detailed procedures Time management and productivity awareness Team collaboration and professional communication Training and Onboarding You will receive full paid training covering content categories, platform guidelines, system navigation, quality benchmarks, and digital responsibility practices. Ongoing coaching, feedback cycles, and upskilling sessions will support your continuous development and performance consistency. Career Development Career paths include senior content specialist, quality reviewer, trainer, or operational coordination roles. High performers may access leadership development programs. Work Environment You will join a modern digital operations environment focused on quality, innovation, and collaboration. Diversity, respect, and professional integrity are key values. What We Offer Stable long-term employment Paid professional training Career progression opportunities International team environment Supportive leadership structure Continuous learning programs
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Customer Service Specialist
Há 5 horas
Oeiras, Lisboa, Portugal Nestlé Tempo inteiroPosition SnapshotLocation:Linda-a-Velha / Braga (Portugal)Company:Nestlé Business ServicesWorking model: Full-time. 100% remote or Hybrid mode (remote after an initial training period)C1/C2 level in FrenchAbout UsNestlé Business Services (NBS)is at the heart of theNestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and...