French Customer Advisor

2 semanas atrás


Lisbon, Portugal Talentia Connect Tempo inteiro

This is a full-time, remote position supporting one of our global partner projects across various industries. You would be working within a large international platform that collaborates with major brands to provide high-quality services and solutions. Projects across different industries (technology, digital platforms, consumer services, and more) Role Description As a Customer Service Advisor for the French market, you will handle customer inquiries through inbound calls, chat, and back-office tasks. Responsibilities may vary depending on the project but generally include customer support, issue resolution, answering questions, managing requests, and providing solutions in a professional, empathetic, and results-oriented manner. Requirements Previous experience in Customer Service, Support, or similar rolesStrong communication and interpersonal skillsAbility to manage inbound calls, chat, and back-office channelsFluency in French (native/C1) and a good level of EnglishExperience in international environments is an advantageSelf-motivated, adaptable, and customer-focusedEU Passport or Portuguese Residence Card  What We Offer Competitive compensation packagePerformance bonusAdditional benefits (e.g., meal card, private health insurance depending on the project)International work environmentFull training & continuous coachingSupportive team cultureFlexible schedules Start dates from December 2025, onwards*Audio as a proof of language is requested for non EU citizens* Interested or know someone who might be? Send your CV in English to ana.vicarregui@cbtalents.com.



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