Italian Speaking Customer Advisor
Há 6 dias
ItalianSpeaking Customer Advisor Advertiser Support (Onsite in Lisbon, Portugal) Location: Lisbon, Portugal Type: Fulltime, Onsite Department: Customer Experience / Advertiser Support About the Role Are you an Italian speaker passionate about technology, customer service, and digital advertising? Join our team in Lisbon, supporting business advertisers who use a leading global socialmedia advertising platform. This is the perfect opportunity to start or advance your international career in a dynamic, fastpaced environment while enjoying life in one of Europes most vibrant cities. Key Responsibilities Provide exceptional customer service in Italian via email, chat, and phone, handling inquiries about advertising campaigns, billing, and account management. Diagnose and resolve technical and nontechnical issues quickly and effectively. Offer strategic advice for advertisers on campaign setup, optimization, and management. Clearly explain advertising policies and compliance guidelines. Accurately log all customer interactions in the internal CRM system. Stay up to date on the platforms advertising tools, products, and updates. ️ Working Schedule 5 days per week, 8hours per day. Rotational shifts, MondaySunday, 07:0022:00. Flexibility within these hours is essential. Requirements Essential: Native or nearnative Italian (C2). Good English skills (B2 minimum). Strong customerfocus and empathetic communication style. Interest in online marketing and comfort with digital tools. Eligible to work in Portugal/EU or willing to relocate. Preferred: Prior experience in customer service, call centers, tech support, or digital marketing/sales. Familiarity with CRM tools like Salesforce or Zendesk. Compensation & Benefits Option1 Without Relocation Salary:1,379gross/month (x12) Benefits:HealthInsurance+LifeInsurance+CareerGrowthPath Option2 WithRelocation Salary:1,050gross/month (x12) Benefits:FullpackageplusRelocationSupport ️ Relocation Package (for candidates relocating to Lisbon) Flight reimbursementupon arrival. Private room in a fully furnished, modern shared apartment(with colleagues). All utilities (water, electricity, internet, gas) included. Airport pickupand arrival assistance provided. Health & Wellbeing Private health insurance. Comprehensive life insurance plan. Career Development Clear progression path:SeniorAgent . Fully paid training before project start. Workplace & Culture Modern office in central Lisbon. International, inclusive, and supportive work environment. Regular team events, cultural activities, and celebrations. Location: Lisbon, Portugal Mode: Onsite only
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Italian Speaking Customer Advisor
Há 6 dias
Lisbon, Portugal CBTalents Tempo inteiroAre you fluent in Italian and passionate about customer service? Embrace the chance to become an Italian-Speaking Customer Advisor in Lisbon This on-site position is crafted for individuals with a minimum B2 level of English, offering an appealing relocation package for international candidates. Immerse yourself in Lisbon's vibrant culture while enjoying...
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Lisbon, Portugal Eugenia Talent Tempo inteiroFrench or Italian Customer Advisor Fully RemoteAbout the job French or Italian Customer Advisor Fully RemoteOur client is a leading entertainment company dedicated to providing a great experience to our viewers worldwide. As we continue to grow, we are seeking passionate and customer-focused individuals to join our team and help us deliver exceptional...
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Italian Speaking Customer Advisor
Há 6 dias
Lisbon, Portugal CBT Tempo inteiroItalianSpeaking Customer Advisor Advertiser Support (Onsite in Lisbon, Portugal) Location: Lisbon, Portugal Type: Fulltime, Onsite Department: Customer Experience / Advertiser Support About the Role Are you an Italian speaker passionate about technology, customer service, and digital advertising? Join our team in Lisbon, supporting business advertisers who...
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Italian-Speaking Customer Service Representative for Banking Sector Location: Lisbon, Portugal (Teleperformance) Job Overview:As an Italian-speaking Customer Service Representative, you will support one of the most prestigious global banking institutions. Your role involves providing excellent customer service via phone in both Italian and...
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