French Customer Support in Portugal

1 semana atrás


Porto, Porto, Portugal Cbtalents Tempo inteiro


Join our team as a French-speaking Customer Support Video Content Analyst, assisting customers with subscription, billing, troubleshooting, and general inquiries while representing a leading telecom brand.

Compensation & Benefits
  • Competitive Salary
  • Performance Bonus: 100/month for the first 3 months, then performance-based (12 months)
  • Meal Allowance: 9/day
  • Private Medical Insurance after 4 months
  • Transportation Reimbursement: Up to 40/month
  • Work in an international and multicultural environment
Your Role

As a Video Content Analyst (Customer Support), you will:

  • Handle incoming calls
  • Provide support on subscriptions, billing, and technical troubleshooting
  • Offer personalized solutions with professionalism and empathy
Your Profile
  • Native or C2-level French speaker
  • No previous experience required full training provided
  • Strong communication skills and customer-oriented mindset
  • Ability to adapt to rotational shifts and dynamic environments
Work Schedule
  • Monday to Saturday, rotational shifts between 07:00 19:00



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