CS Sales Specialist with French
Há 4 dias
We are looking for a
CS Sales Specialist fluent in French
to join our team and act as a key point of contact between the company and our customers, ensuring an excellent customer experience while actively contributing to sales growth.
Key Responsibilities
- Provide customer support in
French
(and other languages if applicable) via phone, email, or chat - Identify
sales, upselling, and cross-selling opportunities
during customer interactions - Manage and follow up on customer requests, inquiries, and complaints efficiently
- Ensure high levels of
customer satisfaction and retention - Accurately update customer information in internal systems (CRM)
- Work closely with internal teams to improve customer experience and sales performance
Requirements
- Fluent in French
(written and spoken) – mandatory - Good level of
English
(preferred) - Previous experience in
Customer Service, Sales, or Contact Center
roles (preferred) - Strong customer-oriented and sales-driven mindset
- Excellent communication and negotiation skills
- Familiarity with CRM tools and MS Office (a plus)
What We Offer
- Opportunity to join a dynamic, international company
- Initial and ongoing training
- Career development and growth opportunities
- Competitive salary + performance-based bonus
- Multicultural and collaborative work environment
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