Italian - Backoffice Agent in Porto

1 semana atrás


Porto, Porto, Portugal Cloudheight Solutions Tempo inteiro

Location:
Porto, Portugal

Schedule:
Monday to Friday, 07:00–16:00

Expected Start Date:
05/01/2026

About The Project
We are recruiting
Italian speakers
to join a
backoffice team
based in Porto, supporting an international
e-commerce / online sports retail project
. This is a great opportunity for candidates looking for a stable role, growth potential, and exposure to a dynamic, customer-focused environment.

Key Responsibilities

  • Process and analyze information related to e-commerce operations
  • Manage requests, validate data, and update internal systems
  • Provide administrative support to different project departments
  • Ensure high levels of accuracy and quality in task execution
  • Potential future evolution to inbound customer support tasks (Monday to Saturday)

Requirements

  • Fluency in Italian (spoken and written), ideally near-native level
  • Good knowledge of English or Portuguese (preferred)
  • Strong organizational skills, attention to detail, and autonomy
  • Comfort with administrative tasks and digital environments
  • Residence in the Porto area or availability for occasional on-site presence (training, alignments, etc.)
  • Availability to start on 05/01/2026

What We Offer

  • Stable contract within a growing company
  • Fixed schedule, Monday to Friday, supporting excellent work-life balance
  • Future opportunity to evolve into a mixed backoffice + inbound role
  • Possibility of partial remote work, depending on training and operational needs

Work Location

  • Porto

Skills: e-commerce,italian,customer service



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