Waiter/Waitress

1 semana atrás

Porto, Porto, Portugal The Social Hub Tempo inteiro

Your Mission, Should You Choose to Accept It 

As a Waiter/Waitress at The Social Hub, you will be the friendly face that brings warmth and energy to our dining experience. Your mission is to deliver seamless and memorable service, making every guest feel welcome. You will connect with guests, share your passion for food and drinks, and work closely with the team to keep service flowing smoothly. This role sits at the heart of our Hub's social vibe, where hospitality meets fun and teamwork is everything. With ongoing training and the support of experienced managers, you'll grow your skills and have plenty of room to develop within our innovative food and beverage environment. If you enjoy building connections and thrive in a fast-paced, welcoming atmosphere, this is the role for you. 

In Case You Don't Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You'll Do 

  • Deliver warm, professional, and attentive service to ensure every guest has an exceptional dining experience. 
  • Be the go-to person connecting guests with the kitchen and bar, accurately noting dietary needs and preferences. 
  • Assist your team by clearing, resetting tables, and supporting various service areas during busy times. 
  • Stay fully informed about the Hub's operations, menus, events, and spaces to provide helpful guest information. 
  • Recommend food and drinks confidently based on guest preferences and menu knowledge. 
  • Handle guest inquiries, requests, and concerns quickly, maintaining high service standards. 
  • Support event setups when needed, ensuring spaces match event requirements perfectly. 
  • Maintain a clean, safe, and organized work environment, following all health and safety guidelines. 

What You'll Have 

  • 1-2 years of experience in hospitality or restaurant service, with a genuine interest in food and beverage 
  • Strong communication and interpersonal skills to create positive guest connections 
  • Good command of English and conversational skills in the local language; additional languages are a plus 
  • Ability to multitask and manage your time effectively in a fast-paced environment 
  • A proactive and friendly attitude, with a focus on teamwork and guest satisfaction 

What We Offer:   

  • The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future   
  • The opportunity to work for a Certified B Corp company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
  • The chance to learn and grow in your role with the potential for future growth   
  • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family   
  • A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

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