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Vice President of Revenue Operations

18 minutos atrás

Lisboa, Lisboa, Portugal Usercentrics Tempo inteiro


Location

Hybrid in Lisbon (minimum of 2-3 days a week from the office)

SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICS

Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.

We are seeking a strategic and results-driven Vice President of Revenue Operations to drive and lead operational excellence across all GTM functions, including marketing, business development, sales, customer success, and partnership teams.

This is a highly visible, cross-functional leadership role responsible for building the operational backbone that enables Usercentrics to scale efficiently and execute our GTM strategy globally.

As the leader of the Revenue Operations function, you will partner closely with the CCO, CMO and GTM leadership team to align processes, systems, and insights across the entire customer journey — from awareness to renewal — ensuring data-driven decision-making, predictable revenue growth and strong alignment between Marketing and Commercial teams.



Your Tasks

GTM Strategy and Leadership
  • Partner closely with the CCO, CMO and GTM leadership to shape and execute the GTM strategy, aligning priorities across Marketing, Sales, Customer Success and Partnerships.
  • Design, implement and evolve the end-to-end revenue architecture across PLG, PLS and SLG motions, spanning from demand generation, pipeline management, retention and expansion.
  • Act as a strategic advisor to GTM leaders, translating strategic objectives into clear operational plans and measurable outcomes.
  • Lead cross-functional, strategic initiatives that drive scalability, efficiency and growth.
Process Ownership and Optimization / Center of Excellence
  • Build and continuously refine scalable GTM processes across demand, sales, customer and partner lifecycles.
  • Identify and eliminate friction points across the funnel to increase efficiency and conversion.
  • Ensure strong cross-functional alignment between Marketing, Sales, Customer Success and Partnerships through structured handoffs and governance frameworks.
  • Establish a Center of Excellence for best practices in pipeline, account, customer and partner management.
GTM Planning and Forecasting
  • Lead the annual GTM planning process, covering revenue targets, headcount, capacity models and budget allocation in collaboration with FP&A, Data/BI and GTM leadership.
  • Build robust forecasting and scenario planning frameworks to support strategic decision-making.
  • Drive alignment of goals and KPIs across GTM teams, ensuring transparency and accountability.
Training and Enablement
  • Oversee GTM enablement programs, ensuring all teams have the knowledge, tools and content to perform at scale.
  • Develop and implement onboarding, skill development, and readiness programs tailored to GTM roles.
  • Drive tool and system adoption, and optimize the impact of enablement on productivity and efficiency
Systems, Tools and Data Infrastructure
  • Own and evolve the GTM systems landscape — including CRM, marketing and sales automation and partner management tools, to enable scalability and efficiency.
  • Integrate and align data across all GTM platforms to create a single source of truth for funnel performance and customer lifecycle visibility.
  • Partner with Data/BI to deliver actionable insights and executive dashboards that drive data-informed decisions across Marketing, Sales, Customer Success and Partnerships.
  • Ensure operational excellence in data governance, accuracy and accessibility across all GTM functions.
  • Oversee tool strategy and spend management, optimizing licenses, contracts, and technology ROI in partnership with Procurement.
Team Leadership and Development
  • Build and lead a high-performing GTM Operations team, spanning RevOps, Enablement, Analytics, and Systems.
  • Foster a culture of collaboration, accountability and continuous improvement.
  • Partner with GTM and corporate leadership (e.g. Finance, Business Ops, Chiefs of Staff) to translate strategy into operational execution.


You Bring

Experience:
  • Strong leadership capabilities and proven leadership experience (7+ years) in leading, managing and fostering the professional development of a high-performing team in the tech / software environment.
  • 5+ years experience in scaling revenue operations for a high-growth B2B Saas company, ideally with €50M+ ARR.
  • Proven experience (3+ years) working closely with and advising C-level GTM executives, including the CEO, CCO, CRO or CMO.
  • Bachelor's degree in Business, Data Analytics, or a related field (Master's preferred).
Skills:
  • Exceptional analytical and strategic thinking mindset, with the ability to synthesize complex data and present clear, actionable insights.
  • Knowledge of subscription-based business models, including customer retention and expansion strategies.
  • Deep understanding of marketing, sales, customer success and partnership workflows, including key performance metrics and operational best practices.
  • Expertise in CRM systems (e.g., Salesforce, HubSpot), partner management tools and other revenue tools, with a focus on driving adoption and value.
  • Excellent stakeholder management skills; proven ability to influence C-level and senior leadership, and across different geographical locations / regions.
  • Strong program management skills with a track record of leading complex, cross-functional initiatives.
Personal Attributes:
  • A proactive, problem-solving mindset with a strong focus on execution and results.
  • Strategic thinker who can balance long-term vision with hands-on execution.
  • Excellent communicator who drives alignment and collaboration across diverse teams.
  • Highly organized and data-driven, with a focus on measurable impact and continuous improvement.
  • Comfortable operating in a dynamic, high-growth environment with evolving priorities.
Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Usercentrics we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Why join Usercentrics?
  • Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
  • Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally
  • Get involved We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
  • Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
  • We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
  • You are the most valuable asset to our company which is why we're happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being


About us

We are driven by our values #BeBrave, #BetterTogether, #LeadbyExample, #InnovateWithPurpose, #PassionForPrivacy, #GiveBack and #ComeAsYouAre. They show what we believe in and how we work. They help make our team special and guide us in everything we do. They're the heart of our company and inspire us to do our best every day.

We strive to create a diverse, equitable, and inclusive environment (DEI) where everyone feels valued, respected, and empowered to reach their full potential. We believe that our different backgrounds, experiences, and perspectives are our greatest strengths — so we are committed to building with them as we foster innovation and drive our success.

We recognize that this is an ongoing journey. We commit to listening and to continuous learning, growth, and improvement. By embracing DEI principles, we will create a more just and equitable society, and we are proud to play our part in making this vision a reality.

We are #BetterTogether.