Customer Service Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Hira Talent Tempo inteiro

Customer Support Specialist voor 's werelds grootste social media platform
— inclusief volledig relocatiepakket naar Portugal

Stel je voor: je begint je dag met een koffie in de zon, je woont op loopafstand van het strand en na werktijd kun je de kust verkennen, genieten van de Portugese keuken of een drankje doen in de oude binnenstad.

Nou, dit leven is nu dichterbij dan je denkt Voor 's werelds grootste social media platform zijn wij namelijk op zoek naar nieuwe collega's die kleine en middelgrote bedrijven ondersteunen bij hun advertenties. En dat in de prachtige stad Lissabon of Porto

En met een volledig relocatiepakket wordt je vlucht, huisvesting en papierwerk geregeld Jij hoeft alleen je koffer te pakken. Verhuizen was nog nooit zo makkelijk.

Wat ga je doen als Customer Support Specialist?

  • Je helpt MKB-klanten via telefoon, e-mail en chat met vragen over advertising
  • Je geeft pre- en post-sales ondersteuning voor self-service advertentieproducten
  • Je denkt mee over hoe klanten hun campagnes kunnen laten groeien
  • Je signaleert trends en problemen en koppelt feedback terug aan het engineeringteam
  • Je vertegenwoordigt één van de meest herkenbare techmerken ter wereld en zorgt voor tevreden klanten

Training & onboarding - zo word jij de beste Customer Support Specialist:

Voor je start krijg je een intensieve training van ca. 13 werkdagen (8 uur per dag), inclusief:

  • Integratie in het Portugal team
  • Training in software, klantcontact (telefoon / e-mail / chat)
  • Producttraining over advertising en tools
  • On-the-job coaching tot je zelfstandig kunt werken\

Na succesvolle afronding van de training teken je je werkcontract. De trainingsperiode wordt uitbetaald wanneer je deze volledig afrondt.

Volledig relocatiepakket:

  • Betaalde accommodatie
    zolang je in dienst bent
  • Gas / water / licht inbegrepen
  • Schoonmaak inbegrepen
  • Gratis internet
  • Gratis zorgverzekering vanaf dag 1
  • Vliegticket naar Portugal betaald

Startdata & vereisten

  • Startmogelijkheden:
    december, januari of februari
  • Let op: beperkte plekken beschikbaar
  • Taalvereisten:
    Nederlands +
    C1 Engels verplicht
  • Minimaal
    middelbareschooldiploma
  • Ervaring in
    klantenservice is een pre

Ben jij klantgericht, communicatief sterk en enthousiast over de wereld van online advertising? Dan is dit jouw kans om te werken voor één van 's werelds grootste techbedrijven — én direct een nieuw leven te starten in Portugal.

Solliciteer nu

Soort dienstverband: Fulltime

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