COO Office Team Leader

About The Job

• As a 2nd line of defence, RISK ORM CIB aims at providing RISK and CIB Management with a front to back consolidated view on operational risks of CIB activities to contribute to the reduction of operational risk and to better respond to Regulator's expectations
• RISK OMC CIB mandate is to challenge and supervise the Operational Risk management of CIB activities. To that end, RISK ORM CIB relies on an effective operational risk management setup covering CIB activities: Global Banking, Global Markets, 2S and Functions covering CIB activities, Anti-Fraud, ICT, Third Party Risk Management, Operational resilience and Data Protection

• RISK ORM CIB is organized around

• 4 Regions: Americas, APAC, EMEA and the UK

• 3 Business Lines and 2 transversal activities: 2S, Global Markets and Global Banking & Functions
• 4 RISK Practices and Transversal teams: Transformation & COO Office, Transversal Risk Management, Technology and Transversal Risks encompassing Information and Communications Technology (ICT), Third-Party Risk Management (TPRM), Anti-Fraud and Operational Resilience (OR), Data Privacy and Protection (DPP)

• 7 platforms with Local OROs, Extended OROs and OROs Support teams (Portugal, Madrid, Warsaw, Mumbai, Chennai, Bangalore, Montreal)

• The RISK ORM CIB Transformation & COO Office team ensures the management of the Transformation Program led within RISK ORM CIB in close coordination with RISK CIB and RISK ORM Group and is also in charge of RISK ORM CIB COO Office

Your Main Activities Are

• RISK ORM CIB Transformation & COO Office core activities globally are focused on Program / Project Management incl. Industrialisation, AI & Automation, Change, Training & Communication, Business Management and RISK ORM CIB steering (Governance, budget monitoring)

• Reporting functionally to the Head of Transformation & COO Office, the COO Office Team Leader is focused primarily on

• The RISK ORM CIB budget monitoring (both in FTE and K€)

• Daily monitoring of the Headcount database to ensure all changes are properly reflected and the data the data is accurate

• Weekly monitoring of the mandatory open positions to ensure the recruitments are well progressing and in line with the budget
• Quarterly update of the FTE trajectory to RISK CIB Chief of Staff
• Coordination and preparation of the annual provisions exercise
• Monthly follow-up of the budget with RISK Finance (expenses, trainings, realized vs provisions…)
• Contracts and Invoices management in OneProc tool and OneCapp tool
• RISK ORM CIB SLA Management to ensure that all services provided by the hubs are covered by an effective standard SLA in line with the target operating model (ORO Support vs Extended ORO)

• Any analytical analysis (per locations, activities, BLS....)

• The HR & Change management- Training, communication, and events' organisation for RISK ORM CIB

• HR: Coordinate and monitor PULSE campaigns, results and remediation actions; LFT campaigns and other functions requests

• Training: In line with ORM Group Initial Training Program (ITP), ensure that all new joiners attend and complete the trainings. Lead / contribute to AI & ESG knowledge upgrade across RISK ORM CIB
• Communication: Coordinate, prepare and publish RISK ORM CIB Newsletters. Maintain up to date the COO Office SharePoint, the global RISK ORM CIB Distribution list…
• Governances: Coordinate and organize the internal governances (bi-weekly RISK ORM CIB EXCO, Live Excos, Townhalls, Seminars…) including the logistics when required and the preparation of the agenda, supporting documents, minutes…

• Contribute to other transversal and strategic requests/projects upon RISK ORM Group or RISK CIB requests (RISK CIB ICC preparation)

• R360 Users Access Management & Support

• RISK360 users access management for 1LOD & 2LOD (currently managed at ORM Group level)

• Annual Recertification of the R360 Users profiles

• RISK ORM CIB Users ad-hoc requests

• Team Management

• Lead the local team in providing the support to the leadership of the scope/department on daily activities or projects.

• Monitor, set clear team goals and objectives and their performance and report on metrics

• The COO Office Team Leader can also be requested to participate in the Transformation tasks and contribute to Committees (Sponsors meetings, Transformation Steerco …)

• While conducting his mission, the COO office Team Leader will show a posture that will facilitate the relationships among the different stakeholders (RISK, RISK CIB, RISK ORM GROUP, RISK ORM CIB, RISK Systems) and in line with RISK ORM CIB roadmap and priorities

Profile
and Skills to Success

• Bachelor Degree
• At least 10 years of experience in Banking / Business Management / Finance / Audit or similar
• Advanced level of English, both written and oral
• Knowledge in MS Office Pack (Word, Excel, PowerPoint)
• Ability to deliver / results driven
• Ability to collaborate / teamwork
• Ability to synthetise / simplify
• Communication skills, both written and oral
• Organisational skills
• Proactivity

Why joining BNP Paribas?

• Leading banking institution

BNP Paribas is the European Union's leading bank, and key player in international banking. It operates in 63 countries and has nearly employees, including more than in Europe.

• Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

• International reach

Thanks To Its International Presence And Regular And Close Collaboration Among Its Different Entities, BNP Paribas Has The Resources To Support All Clients With Financing, Investment, Savings And Protection Solutions That Help Make Their Projects a Success. BNP Paribas Holds Key Positions In Its Three Core Operating Divisions

• Retail Banking, a division that brings together all of the Group's retail activities and specialised business lines;
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
• Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit

• Please note that only applications submitted in English will be considered.
• In case you are selected for this role, further documentation will be requested to support your hiring process.