French Customer Service Representative

Há 12 horas

Braga, Braga, Portugal SerDigital Tempo inteiro

Were hiring
French-speaking Customer Service Representatives
to join an international meal card project based in
Braga
. This role is ideal for candidates already living in or near Braga who are comfortable working in a hybrid or on-site model.

What you'll do

As a Customer Service Representative, you will:

  • Handle customer inquiries via phone and/or digital channels
  • Provide clear, accurate support related to meal card services
  • Ensure a high-quality customer experience in French
  • Follow internal procedures and quality standards

Work Schedule

  • Monday to Friday
  • 07:00 – 19:00 (rotational shifts)
  • Days off: Saturday & Sunday

Location & Work Model

  • Location: Braga
  • Work model: Hybrid / On-Site

Only candidates already living in or around Braga (or Aveiro for specific B&M positions) will be considered. Relocation or remote work is not available.

Language Requirement

  • French: C2 / Native level
  • No accent required (mandatory for client approval)

Salary & Benefits

  • Base salary: €880 (paid over 14 months)
  • Performance bonus: €140 (paid over 12 months)
  • Meal allowance: €7.63 per working day
  • Position bonus (Braga): €20 (paid over 12 months)

  • Health insurance:

  • Active from Day 1 (monthly contribution required)

  • Fully free after 6 months of contract

Documents Required

Applicants must have
legal authorization to work in Portugal
, including one of the following:

  • EU ID
  • Residence Card
  • Manifestação de Interesse
  • Visa Type D + NIF

What Were Looking For

  • Native or near-native French speakers (C2)
  • Customer-oriented mindset
  • Availability to work rotational shifts
  • Already based in or near Braga
  • Comfortable working on-site or hybrid

Interested?
Apply now and join a stable international project with solid benefits and long-term potential.

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