Dutch/English Social Media Customer Support Specialist
Há 2 dias
Job Summary
We are seeking Social Media Customer Support Specialists speaking Dutch and English to join our team in Porto, Portugal. This position is On-Site. The attractive salary package includes a 1100€ Base Salary paid over 14 months and full benefits (Private Health Insurance, Paid Training, Career Development Opportunities).
Language Requirements:
- Dutch: B2/C1 level or Native.
- English: C1 level or B2.
Working Schedule: An 8-hour rotating schedule, 5 days per week, with 2 consecutive days off.
- Possible Shifts: Possibility of working beyond regular operating hours (e.g., Monday-Saturday 08:00 - 19:00, Sunday 10:00 - 19:00).
Job Details and Responsibilities
You will be the essential interface between customers and the brand, managing inquiries across various social media channels and ensuring a positive experience.
- Social Media Interaction: Respond promptly and professionally to customer questions, complaints, and comments via social media platforms.
- Problem Solving: Provide accurate and efficient solutions to customer issues, demonstrating empathy and professionalism.
- Financial Knowledge (Preferred): As the role involves interacting with customer personal data (FPI), candidates are sought who are familiar with financial personal information and demonstrate a strong awareness of data security and confidentiality.
- Dynamic Environment: You must be able to handle a high-volume customer support environment (VPCS).
Your Benefits
- Salary Package: 1100€ Base Salary paid over 14 months.
- Relocation Assistance (for international candidates): Flight ticket reimbursement, airport pickup upon arrival, accommodation support or free consulting, assistance with local documentation (AFM, AMKA, bank account).
- Insurance: Private health insurance from day one.
- Development: Paid training and continuous coaching, career development and internal mobility opportunities.
- Environment: A multicultural work environment with international exposure.
- Perks: Discounts on gyms, restaurants, shops, and services; Wellness activities and engagement events.
-
German Customer Experience Specialist in Portugal
2 semanas atrás
Guimarães, Braga, Portugal Cross Border Talents Tempo inteiroTake Your Career to the Next LevelWe're seeking a dynamic Customer Support Specialist to join our innovative and energetic team. If you're adaptable, personable, and thrive in fast-paced environments, this opportunity is made for youRole Overview: As a Customer Support Specialist, you'll interact with clients via phone, chat, email, and social media to...
-
French Customer Support Hybrid in Braga
2 semanas atrás
Guimarães, Braga, Portugal Cross Border Talents Tempo inteiroTake Your Customer Service Career to the Next LevelWe're on the lookout for a committed and adaptable Customer Support Specialist to join our fast-paced and dynamic team. If you thrive under pressure, communicate effectively, and enjoy making a meaningful impact on customer satisfaction, this role could be the perfect next step for you.Role Overview: As a...
-
Cape Verdean Creole& English Interpreter
Há 3 dias
Guimarães, Braga, Portugal Cross Border Talents Tempo inteiroWe're looking for Cape Verdean Creole speakers to join a remote project supporting clients who need real-time language assistance. If you're fluent in Cape Verdean Creole and English, and based in Portugal, we'd love to hear from youThis is a full-time role, 40 hrs/week and 8 hrs/day.Training start: August 11Role Highlights:Interpret conversations via video...
-
Remote Customer Services
2 semanas atrás
Guimarães, Braga, Portugal FH Collective Academy Tempo inteiroWere Hiring: German, French & Italian Speakers (Remote in Portugal) Company: Manathal Location: Portugal Fully Remote Contract Type: Full-time Manathal is expanding its multicultural team in Portugal We are looking for talented professionals who speak German, French, or Italian fluently and are eager to build their careers in an international and dynamic...
-
Rental Sales Agent
2 semanas atrás
Guimarães, Braga, Portugal Europcar Mobility Group Tempo inteiroJoin Our Team as a Rental Sales Agent - Deliver Exceptional Service and Maximize SalesAre you driven by delivering excellent customer service while achieving sales targets? We're looking for a highly motivated Rental Sales Agent to join our team, where you'll be the first point of contact for customers, ensuring a seamless rental experience and maximizing...
-
Técnica/o de Agência
Há 2 dias
Guimarães, Braga, Portugal Carglass Tempo inteiro-Queres um emprego estável próximo de casa? Nós estamos onde tu estás, vem trabalhar connoscoEm que consistirá o teu dia a diaIrás substituir ou reparar vidros de viaturas e farás calibrações de câmaras e sensores ADASSerás o ponto de contacto com os clientes, dando-lhes conselhos e garantindo que regressam em segurança à estradaPromoverás os...
-
Independent Sales Agent
2 semanas atrás
Guimarães, Braga, Portugal Etigui Lda Tempo inteiroWe are looking for Independent Sales Agents (International)ETIGUI is a company specialized in the production and supply of customized labels, tags and packaging, is looking for independent sales agents to represent us in international markets in the following areas:TextileFoodCosmeticsWhat we are looking for:Professionals with experience and knowledge of the...
-
Production engineer
Há 2 dias
Guimarães, Braga, Portugal LEONI Portugal Tempo inteiroLEONI Portugal, a leading company in the sector of wiring harnesses for commercial vehicles, intends to strengthen its team with a Production Engineer.The candidate's main responsibilities will be the creation/development and implementation of the production concept for new projects, monitoring production and monitoring of relevantKPI's, optimization of the...
-
Video Content Analyst
Há 5 dias
Guimarães, Braga, Portugal FH Collective Academy Tempo inteiroWith a strong global presence and teams supporting international digital platforms, our client delivers operational and compliance services across multiple markets. The Legal Operations team plays a key role in ensuring that online content and legal requests are handled accurately, consistently and in line with established legal frameworks. We are currently...
-
French Customer Support Hybrid In Braga
Há 3 dias
Guimarães, Portugal Cross Border Talents Tempo inteiroTake Your Career to the Next Level We're seeking a dynamic Customer Support Specialist to join our innovative and energetic team. If you're adaptable, personable, and thrive in fast-paced environments, this opportunity is made for you Role Overview: As a Customer Support Specialist, you'll interact with clients via phone, chat, email, and social media to...
-
German E‑Commerce Support Specialist
Há 4 dias
Guimarães, Portugal Cross Border Talents Tempo inteiroA customer support services provider in Portugal is seeking an E-Commerce Customer Support Specialist. This role focuses on assisting customers via chat and email, ensuring seamless online shopping experiences. Candidates should be proficient in German and English, have at least one year of related experience, and possess strong communication and analytical...
-
French Customer Support
Há 5 dias
Guimarães, Portugal Cross Border Talents Tempo inteiroA customer support agency is looking for a French Customer Support specialist in Porto. You will provide assistance through email and chat, focusing on user satisfaction and effective issue resolution. The ideal candidate has proficiency in French and English, experience in customer support, and a passion for helping others. This position offers competitive...
-
Braga-Based French Customer Support Specialist
1 semana atrás
Guimarães, Portugal Cbtalents Tempo inteiroA recruitment firm is looking for a Customer Interaction Specialist in Braga, Portugal. This full-time, hybrid role requires native fluency in French to assist customers through various communication channels. Applicants should be local residents and provide necessary work authorization documentation. The company offers competitive salaries, performance...
-
French-Speaking Support Specialist
Há 4 dias
Guimarães, Portugal Cbtalents Tempo inteiroWe are recruiting enthusiastic individuals based in the Braga area to serve as a Customer Interaction Specialist, managing communications primarily in French. This is a full-time, hybrid position ideal for local residents looking for a stable career in support services. Job Overview You will be the voice of our company for the French market, responsible...
-
Technical Support Specialist – French Market – Remote
2 semanas atrás
Guimarães, Portugal FH Collective Academy Tempo inteiroPortugal (Full Remote – Mainland only)Start Date : 15 January This role focuses on technical support for a French SaaS product, with an emphasis on SQL-based analysis and application-level troubleshooting. Quarterly on-site presence in Porto is required, no experience needed. ROLE OVERVIEW You will join the technical support team of a French company...
-
Customer Support In German
2 semanas atrás
Guimarães, Portugal Randstad Tempo inteiroProvides customer support via chat, voice, and emails, ensuring customer satisfaction and meeting performance goals.
-
Italian-Speaking Tech
Há 15 horas
Guimarães, Portugal Cross Border Talents Tempo inteiroA recruitment company is looking for a Technical & Sales Support representative who speaks Italian and English. This remote role involves managing customer interactions, assisting with sales, and achieving satisfaction ratings. Candidates must have a high school diploma and EU nationality or a Portuguese residence permit. The role offers a performance bonus,...
-
German Customer Support In Porto
2 semanas atrás
Guimarães, Portugal Cross Border Talents Tempo inteiroProvide customer support via chat and email, troubleshoot issues, and ensure a positive user experience.
-
Communication Specialist
1 semana atrás
Guimarães, Portugal M. Couto Alves Tempo inteiroA MCA é uma empresa multinacional que desenvolve o seu portfólio de negócios nas áreas das Energias, Desenvolvimento Urbano, Infraestruturas e Saúde. Atualmente, com presença em 3 clusters geográficos (Península Ibérica, Europa Central e Europa de Leste e África) e contando com mais de 1200 colaboradores na sua estrutura, pretende...