Empregos actuais relacionados com English Speaking Customer Support Specialist - Lisboa, Lisboa - CallForTalents
-
Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroJoin Our Dynamic Team in Lisbon We are seeking a highly motivated and customer-focused French-Speaking Customer Support Specialist to join our team in our vibrant Lisbon office. This is a fantastic opportunity to start a career in a global company, providing essential support and ensuring customer satisfaction for our French-speaking clientele. If you are...
-
Dutch-Speaking Customer Support Specialist – On-site
2 semanas atrás
Lisboa, Lisboa, Portugal Savior Artigos Texteis Lda Tempo inteiroAre you a fluent Dutch speaker looking to build a stable and international career in Portugal? We are currently hiring Dutch-Speaking Customer Support Specialists to join a well-established global project based on-site in Lisbon. In this role, you will support customers through multiple communication channels, handle inquiries professionally, and ensure a...
-
Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroJoin our international team in Lisbon and be the voice of our leading global insurance company We are seeking a dedicated and enthusiastic individual to provide exceptional support to our Dutch-speaking clients. About the Role As a Dutch-Speaking Customer Support Specialist, you will be the primary point of contact for our policyholders in the Dutch market....
-
German-Speaking Customer Support
2 semanas atrás
Lisboa, Lisboa, Portugal Savior Artigos Texteis Lda Tempo inteiroWe are currently hiring German-speaking professionals for multiple international projects based on-site in Lisbon, Portugal. These roles cover customer support, business support, sales-oriented assistance, digital environments, and fraud prevention, depending on your background and experience. As part of an international and multicultural team, you will...
-
Customer Support Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroRole Overview We are looking for a German-speaking Customer Support Specialist to join an international customer service team supporting end-users of a leading telecommunications service provider. In this role, you will assist customers across multiple channels, providing guidance on subscriptions, billing inquiries, and basic technical troubleshooting...
-
Marketing Customer Support Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Marketing Customer Support Specialist Languages: Arabic (Egypt, Jordan, UAE) + English Location Lisbon, Portugal Work Model: On-site Relocation not provided Start Dates 15 January 2026 29 January 2026 Working Schedule Initial Phase (12-hour operation): Monday to Sunday Operating hours: 07:00 – 19:00 2 rotating shifts: 07:00 – 16:00 ...
-
Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroLocation: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a...
-
Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Pleo Tempo inteiroMessy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike—with a vision to help all businesses 'go beyond'.The word...
-
Lisboa, Lisboa, Portugal The lemon Consulting Tempo inteiroPosition: Customer Support SpecialistLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)Identify issues the clients are facing, handle complaints, provide solutions and alternatives,...
-
Website Customer Service Specialist –
2 semanas atrás
Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroWebsite Customer Service Specialist – German + English Location: Lisbon, Portugal – On-site Contract Type: CDD – 6 months Working Schedule:Monday to Friday Rotative shifts between 06:00 – 22:00 Days Off: Saturday & Sunday Early Shift Benefit: Uber transportation covered up to 25€ for shifts starting at 06:00 Role Overview: As a Website Customer...
English Speaking Customer Support Specialist
Há 2 dias
Customer Service Specialist – English Speaking (Social Media & B2B Support)
Location:
Lisbon, Portugal (On-site)
Contract Type:
6-month contract
Start:
ASAP
Work Model:
Onsite only
About The Role
We are looking for a
English-speaking Customer Service Specialist
to support our client's
B2B advertisers
on one of the world's leading social media platforms.
You will be responsible for end-to-end product troubleshooting, handling advertiser inquiries, and providing high-quality customer support related to digital advertising products.
Key Responsibilities
- Take an active role in identifying opportunities to enhance service quality and improve the overall advertiser experience.
- Handle and resolve end-to-end product troubleshooting via email and chat channels.
- Provide customer support for a wide range of advertising products, including technical and product-related queries.
- Collaborate closely with internal Product Operations and Engineering teams to drive timely resolution of open cases.
- Ensure high customer satisfaction levels through consistent communication and quality support throughout the case lifecycle.
- Meet productivity targets and service level metrics, contributing to Best-in-Class support performance.
- Partner with technical specialists to educate advertisers on product features, campaign setup, and common issue categories.
Requirements
- Experience in paid campaign management is mandatory.
- Degree in Marketing or a related field.
- Experience in Digital Marketing.
- Previous experience in a Contact Centre or Service Program for an Advertising Tech company.
- Fluent knowledge of social media platforms and basic understanding of digital advertising concepts.
- Strong customer service orientation, with excellent problem-solving and communication skills.
- Ability to work independently as well as in a collaborative team environment.
- Fluent English (C1/C2)
Work Schedule
Initial Schedule: 12-Hour Operational Window
Monday to Sunday – 07:00 to 19:00
Two rotational shifts:
- 07:00 – 16:00
- 10:00 – 19:00
Future Schedule (Date TBD by Client):
24/7 operation – Monday to Sunday
- Rotational shifts
- 2 rotating days off per week
