Customer support/ Gaming specialist

1 semana atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro


Description du poste :
Vous êtes passionné par les jeux en ligne et les nouvelles technologies ? Vous rêvez de travailler dans l'une des plus grandes entreprises du secteur et vous êtes ouvert à découvrir un nouveau pays ? Cette offre est pour vous

Nous recherchons un Gaming specialist/ Customer support sur Lisbonne pour soutenir notre client dans l'amélioration de l'expérience utilisateur sur les principales plateformes en ligne.

Responsabilités :

  • Fournir un support aux utilisateurs sur les principales plateformes en ligne via plusieurs canaux : Chat (Canal en direct) et E-mails (Canal hors ligne) ;

  • Fournir un support produit et des outils pour améliorer l'expérience des clients ;
  • Identifier les tendances et résoudre les problèmes rencontrés par les joueurs.

Exigences :

  • Expérience préalable dans le service client, de préférence dans le domaine des jeux en ligne  ;

  • Excellentes compétences en communication et en résolution de problèmes ;

  • Capacité à travailler dans un environnement multilingue ;

  • Maîtrise de l'anglais au niveau B2 minimum.

Avantages :

  • Salaire compétitif avec possibilité de commissions attractives ;

  • Package de relocalisation et appartement de fonction ;

  • Cours de langue, billet d'avion annuel vers l'Europe, événement d'entreprise ;

  • Possibilités de développement professionnel au sein d'une entreprise innovante ;

  • Environnement de travail dynamique et stimulant dans une entreprise multiculturelle.

Pour postuler :
Postulez maintenant ou envoyez votre CV à et rejoignez-nous pour cette nouvelle aventure à Lisbonne

#Gamingindustry # #Lisbonne #OpportunitéProfessionnelle




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