German Speaking Customer Advisor
Há 17 horas
Embark on a career journey in the thriving energy industry, set against the backdrop of the picturesque city of Lisbon We are a leading energy company committed to sustainability and providing exceptional service to our diverse clientele. As we expand our team, we're searching for dynamic individuals fluent in German to join us as German-Speaking Customer Advisors. No prior experience is necessary; we welcome fresh perspectives and provide comprehensive training. This on-site position in Lisbon offers the perfect blend of a dynamic work environment, the cultural richness of Lisbon, and a comprehensive relocation package, including accommodation support and flight tickets for those joining us from abroad.
Position Overview: As a German-Speaking Customer Advisor, you will be at the forefront of delivering top-notch customer service and support to our German-speaking clients in the energy industry. This on-site role in Lisbon offers not only the excitement of working in a dynamic industry but also a seamless transition for those relocating from abroad, with a comprehensive relocation package.
Responsibilities:
- German Language Specialist:
- Leverage your fluency in German to communicate with customers, addressing inquiries and providing support through various channels, including phone and email.
- Be the friendly voice representing our company, ensuring clear and effective communication with German-speaking customers.
- Learn about our energy products and services to guide customers in resolving inquiries related to billing, account management, and other service-related matters.
- Provide accurate information to customers, contributing to a positive customer experience.
- Immerse yourself in the vibrant city of Lisbon and experience its rich culture, history, and energy.
- Benefit from our comprehensive relocation package, including accommodation support and flight tickets for candidates relocating from abroad.
- Prioritize your well-being with a competitive salary and comprehensive health and life insurance coverage.
- Engage in wellness programs designed to support a healthy work-life balance while enjoying the benefits of living in Lisbon.
- Collaborate with colleagues and contribute to a positive and inclusive team culture.
- Participate in team-building activities and initiatives, fostering strong connections with your global peers.
Requirements:
- Fluent in German, both written and spoken.
- No prior experience in the energy industry or customer support necessary we value diverse perspectives and provide comprehensive training.
- Strong communication skills and a customer-centric approach.
- Ability to work on-site in Lisbon, Portugal.
Perks and Benefits:
- Competitive salary commensurate with your skills and experience.
- Comprehensive health and life insurance coverage for your peace of mind.
- On-site position in the vibrant city of Lisbon, Portugal.
- Relocation package, including accommodation support and flight tickets for candidates relocating from abroad.
- Opportunities for professional development and career advancement within the dynamic energy industry.
Embark on your career in the energy sector in Lisbon by sending your resume
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