Operations System Specialist

1 semana atrás

Vila Nova de Gaia, Porto, Portugal GrandVision Supply Chain Portugal - RFH Porto Tempo inteiro

About Us

GrandVision Supply Chain Portugal (RFH Porto) is part of EssilorLuxottica Group, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company combines advanced lens technologies and the craftsmanship of iconic eyewear to create a vertically integrated business uniquely positioned to address the world's evolving vision needs.

With over 180,000 employees across 150 countries, our people are creative, collaborative, and celebrated for their individuality and diverse perspectives. Committed to vision, we enable people to see more and be more through innovation, quality, and sustainable growth.

We're looking for a RFH Operations Systems Specialist (SAP & WH Systems Support)

If you enjoy optimizing systems, solving challenges, and ensuring seamless operational flows, this opportunity is for you.

Join our Systems team in Porto and play a key role in supporting system performance and driving process efficiency.

Your Impact

As part of the RFH Operations team, you will contribute to the reliability and optimization of our SAP and warehouse systems. Your main responsibilities include:

  • Supporting daily shop floor operations and ensuring smooth inbound and outbound order flows.
  • Acting as the first point of contact for SAP/WMS-related questions from local teams and OpCos.
  • Monitoring system interfaces and queues, identifying and resolving blocked or delayed orders.
  • Opening, prioritizing, and following up on SAP incident tickets, ensuring timely and sustainable resolutions.
  • Identifying recurring issues and contributing to process and system improvements.
  • Collaborating with internal teams and external consultants on new projects and system enhancements.
  • Participating in testing and validation (SIT/UAT) phases, ensuring accurate documentation and follow-up.
  • Ensuring ECC/EWM stock alignment and system availability.
  • Supporting the creation and maintenance of reports and dashboards to monitor key performance indicators.

Who We're Looking For

  • Minimum 3 years of experience in a similar role, ideally in logistics, manufacturing, or supply chain environments.
  • Strong functional knowledge of SAP (ECC and EWM required; PP, FI, and MM are a plus).
  • Experience in project management and process improvement.
  • Knowledge of SQL, Power BI, or programming is an advantage.
  • Fluent in English; additional languages (such as French or Italian) are appreciated.
  • Excellent analytical and communication skills, with a collaborative and solution-oriented mindset.
  • Ability to work effectively in diverse, cross-functional, and multicultural teams.

Why Join Us?

At EssilorLuxottica, you'll be part of a diverse and inclusive environment where every voice is valued. We offer opportunities to grow professionally, engage in meaningful projects, and be part of a team that values work-life balance, collaboration, and innovation.

If you're ready to take the next step in your career,
we'd love to hear from you.

Ready to join our team? Send us your CV and share how you'll make a difference

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