Empregos actuais relacionados com IT Service Manager - Lisboa, Lisboa - Siemens

  • IT Service Delivery Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal HAVI Tempo inteiro

    Full/Part-time: Full timeJob Category: Information Technology/DigitalCity: LisbonAtHAVI, since 1974, we haven't just been in the business of supply chain; we've been in the business of reimagining connections between people and the products they love to create a better future.Joining theTechHUBis an opportunity to be part of the transformation journey...

  • IT Project

    2 semanas atrás

    Lisboa, Lisboa, Portugal Jobbex IT Tempo inteiro

    Jobbex, a company that empowers people & organizations by matching great talents to great projects is looking for the next IT Project & Service Manager (DevOps) to support one of our clients.If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for youBe ready to find at Jobbex Portugal the...

  • IT Service Continuity Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Ivy Partners Tempo inteiro

    Our MissionIvy Partners is a Swiss consulting firm dedicated to helping businesses navigate their strategic, technological, and organizational challenges.We are committed to providing our employees with a career that promotes their personal and professional growth. We support their skills development and offer genuine career advancement opportunities. As...

  • Business Manager IT

    2 semanas atrás

    Lisboa, Lisboa, Portugal HN Services Portugal Tempo inteiro

    Business Manager IT – Unidade Nearshore | HN Services PortugalAHN Services Portugalestá à procura de umBusiness Manager ITpara integrar a nossaunidade Nearshore, em Lisboa.Responsabilidades:Prospecção e desenvolvimento de novos clientes no setor IT, em Portugal e no estrangeiro;Gestão e expansão de contas existentes, garantindo a satisfação e...

  • IT Project

    1 semana atrás

    Lisboa, Lisboa, Portugal Jobbex IT Tempo inteiro

    Jobbex, a company that empowers people & organizations by matching great talents to great projects is looking for the nextIT Project & Service Manager (DevOps)to support one of our clients.If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for youBe ready to find at Jobbex Portugal the...

  • IT Project

    1 semana atrás

    Lisboa, Lisboa, Portugal Jobbex IT Tempo inteiro

    Jobbex, a company that empowers people & organizations by matching great talents to great projects is looking for the nextIT Project & Service Managerto support one of our clients.If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for youBe ready to find at Jobbex Portugal the transparent,...

  • IT Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Hotel Dom Pedro Lisboa Tempo inteiro

    HOTEL DOM PEDRO LISBOAESTAMOS A RECRUTAR PARA IT MANAGERO Hotel Dom Pedro Lisboa é uma empresa sólida com mais de 25 anosCom um ADN que dita o nosso sucesso, marcado pela aposta na excelência de serviço aliada à arte de bem receber, somos uma empresa com personalidade forte e valores consolidados de solidez, prestígio e profissionalismo.Se se...

  • IT Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Dom Pedro Lisboa Hotel Tempo inteiro

    HOTEL DOM PEDRO LISBOA ESTAMOS A RECRUTAR PARA IT MANAGERO Hotel Dom Pedro Lisboa é uma empresa sólida com mais de 25 anosCom um ADN que dita o nosso sucesso, marcado pela aposta na excelência de serviço aliada à arte de bem receber, somos uma empresa com personalidade forte e valores consolidados de solidez, prestígio e profissionalismo.Se se...

  • IT Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Consort Group Tempo inteiro

    Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.This is your future teamEstablished in 2021,...

  • IT Change Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...

IT Service Manager

3 semanas atrás

Lisboa, Lisboa, Portugal Siemens Tempo inteiro

Job ID

482256

Posted since

21-Oct-2025

Organization

Digital Industries

Field of work

Information Technology

Company

Siemens S.A.

Experience level

Mid-level Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

  • Alfragide - Lisboa - Portugal
  • Amadora - Lisboa - Portugal

Siemens Digital Industries is an innovation leader in automation and digitalization. By connecting real and digital worlds, we provide vast possibilities for all industries and help our customers speed up their journey toward becoming a Digital Enterprise.

At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over of the world's most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact. At the Portugal Tech Hub, we take on challenges to make life easier, safer, and more sustainable for us and generations to come. We bring value to the business digitalization transition, from Portugal to the world, in areas such as Artificial Intelligence, Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management, IT Strategy, User Experience, and many more. With a decade of history and around 1.600 experts, the Portugal Tech Hub is the home of the new technologists – Dream Builders, Impact Creators & Future Makers.

Are you one of them? Come join us

Your mission will be…

  • Handles the running of the service in day-to-day operations based on the agreed service levels
  • Ensures adherence to SLA incl. monitoring & measures
  • Drives the service strategy and portfolio with Service Owner
  • Aligns service content, service levels and service quality with the Service Owner
  • Is accountable for implementing and driving service processes (Incident Management/ Major Incident Management/Escalation Management/ Problem Management, etc)
  • Collaborate with Siemens Business Units to ensure customer satisfaction
  • Drives the implementation of Cyber Security topics
  • Garantees smooth transition from Project to Service participating on project releases
  • Regular alignment and touchpoints with all service stakeholders
  • Coordinates the service review meetings and ensures implementation of the resulting measures
  • Distributes, structures and coordinates tasks for internal and external service teams

We are looking for someone with…

  • Between 3 to 6 years of proven relevant professional experience in IT Service Management
  • Involvement in operating IT solutions from a service perspective
  • Experience driving service processes (Incident Management/ Major Incident Management/Escalation Management/ Problem Management, etc)
  • Cybersecurity knowledge
  • Monitoring and reporting KPIs and setting up SLA concepts
  • Experience working with technical teams and business customers
  • Certification in ITIL4
  • Experience with platforms like ServiceNow or other ticketing tools
  • Ability to use tools to analyze service metrics, identify trends, and create reports.
  • Knowledge of project management methodologies such as Agile and Scrum.
  • Ability to manage budgets, forecast costs, and identify savings opportunities

What you can expect from us…

  • A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.
  • In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.
  • What makes us proud as an employer:
  • Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Technology/Manufacturing)
  • Forbes – World's Best Employers (#1 Engineering & Manufacturing)
  • LinkedIn – LinkedIn Top Companies (#2)
  • OnStrategy – REPSCORE 2024: Brands' Reputation in Portugal (#1 Engineering & Electronic Services)
  • Fortune – World's Most Admired Companies (#1 Industrial Machinery)
  • Teamlyzer – Company with the Best Interviews (#1 Technology)

Please attach your CV in English.

Siemens #PeopleAtSiemens

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool