Quality Analyst Dutch Speaker

1 semana atrás


Lisboa, Lisboa, Portugal The lemon Consulting Tempo inteiro

Join our dynamic Lisbon team as a Dutch-speaking Quality Analyst and help drive excellence in customer experience

Role
Youll analyze service quality and coach teams toward best performance outcomes in a multicultural work environment.

Responsibilities

  • Review and score customer service interactions

  • Provide clear performance insights and coaching

  • Support process and compliance improvements

  • Report findings and trends to leadership

  • Work closely with cross-functional teams

Requirements

  • Native/fluent Dutch speaker, with English (B2+) proficiency

  • Great attention to detail and analytical mindset

  • Communication and feedback delivery skills

  • Prior QA or customer service experience preferred

Conditions

  • Work from office (shuttle or transport allowance provided)

  • Base salary /day meal allowance

  • Health insurance from Day 1

  • MondayFriday, 9AM6PM

  • Full training included



  • Lisboa, Lisboa, Portugal The lemon Consulting Tempo inteiro

    Join our dynamic Lisbon team as a Dutch-speaking Quality Analyst and help drive excellence in customer experienceRoleYoull analyze service quality and coach teams toward best performance outcomes in a multicultural work environment.ResponsibilitiesReview and score customer service interactionsProvide clear performance insights and coachingSupport process and...


  • Lisboa, Lisboa, Portugal The lemon Consulting Tempo inteiro

    For the ones who cant ignore a typo even in life. Youre fluent in Dutch and fluent in accuracy. You question, you verify, you fix. If attention to detail had a passport, itd be yours. The Role Join our Lisbon quality squad where every insight shapes the customer journey. Your Impact Review real cases. Coach teams. Build quality culture. Connect analytics...


  • Lisboa, Lisboa, Portugal The lemon Consulting Tempo inteiro

    For the ones who cant ignore a typo even in life.Youre fluent in Dutch and fluent in accuracy. You question, you verify, you fix.If attention to detail had a passport, itd be yours. The RoleJoin our Lisbon quality squad where every insight shapes the customer journey.Your ImpactReview real cases. Coach teams. Build quality culture.Connect analytics with...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you a native Dutch speaker with a passion for delving into the world of video content? Join us as a Dutch-Speaking Video Content Analyst in the dynamic city of Lisbon, where your linguistic skills will be the key to unraveling the intricacies of digital video content. This on-site role offers you the chance to immerse yourself in Lisbon's vibrant...

  • Dutch Quality Analyst

    1 semana atrás


    Lisboa, Lisboa, Portugal speakit Tempo inteiro

    Our client is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless...


  • Lisboa, Lisboa, Portugal Workster Jobs Tempo inteiro

    Are you proficient in Dutch and passionate about video content analysis? Join our dynamic team in Lisbon as a Video Content Analyst for the Dutch market. Your language skills and attention to detail will play a vital role in maintaining our high standards of media integrity and quality.Key Responsibilities for the Video Content Analyst RoleEvaluate video...


  • Lisboa, Lisboa, Portugal Global Talent Tempo inteiro

    If you're detail-oriented and passionate about customer service excellence, this is your chance to grow your career Responsibilities:Monitor and evaluate customer interactions to ensure quality standardsProvide constructive feedback and coaching to customer service agentsIdentify trends and suggest process improvementsCollaborate with teams to enhance...


  • Lisboa, Lisboa, Portugal Workster Tempo inteiro

    Workster is partnering with a renowned tech BPO company to find a talented German-Speaker Quality Analyst for their contact center teams. This position is based in Lisbon, Portugal.Your Role:Monitor all interactions and ensure accuracy of the output.Coordinate and facilitate call calibration/training sessions for vendor QA partners.Train and certify new...


  • Lisboa, Lisboa, Portugal INTELCIA Tempo inteiro

    As a global outsourcing company, we take care of processes and functions to help our clients to stay focused on their goals and core missions.We are currently looking forDutch and English Speaker Customer AdvisorsAt Intelcia Portugal we have the job for youYour new roleWith the tools acquired during our initial training, you will be in charge of handling...


  • Lisboa, Lisboa, Portugal The lemon Consulting Tempo inteiro

    We are looking for a Danish-speaking Quality Analyst to join our international team in Lisbon If youre detail-oriented, fluent in Danish, and eager to grow your career in a global environment this is your chance. Role As a Quality Analyst, you will evaluate customer interactions, ensure service excellence, and support continuous improvement across...