Director of Product

Há 4 dias

Lisboa, Lisboa, Portugal Alex Partners Tempo inteiro

Director of Product – Platform Architecture & Systems

Indie Campers is a leading global road-trip platform with a growing international footprint and multi-site operations (HQ Lisbon, Mexico City, Manila, Sydney) and 80+ depots. Our mission is to be the world's #1 road trip platform, delivering flexible travel at scale through a modern digital product and robust operational backbone.

Role Overview

As
Product Director – Systems
, you will support the CTO in building and scaling the
core systems
that power Indie Campers' global operations. You will lead a team of product managers and product-technology leaders across domains such as
ERP/Finance
,
Inventory & Fleet
,
Pricing & Revenue
,
Bookings & Payments
,
Identity & Access
, and
Partner/Marketplace Integrations
. You are a product executive with deep systems thinking and a track record co-leading with engineering to take platforms from
0→1 and 1→100
in complex, multi-country environments.

Responsibilities

  • Own the
    systems product strategy and roadmap
    , aligned with company objectives and a multi-year platform vision.
  • Lead and develop a
    product technology
    team (PMs, Product Ops, Analyst/BA profiles) working closely with Engineering, Corporate IT/CISO, Data & AI, and Finance/Operations.
  • Drive the
    ERP program
    (selection, scoping, integrations, data migration, roles/permissions) in lockstep with Corporate IT & Finance.
  • Define
    domain boundaries, data contracts, SLAs, and APIs
    across core platforms (pricing, availability, inventory/fleet lifecycle, billing, tax, payments, marketplaces).
  • Establish robust
    portfolio governance
    (OKRs/QBRs), dependency management, and change-management playbooks (cutovers, hypercare, rollbacks).
  • Champion
    reliability, observability, and cost efficiency
    (SLOs/SLIs, incident/post-mortem culture, unit economics).
  • Partner with Head of Data & AI to deliver a governed
    metrics/semantic layer
    , ensuring trusted KPIs and event streams.
  • Ensure
    security-by-design
    in coordination with CISO (identity, least privilege, audit trails) and compliance (GDPR, PCI where applicable).
  • Communicate strategy, trade-offs, and ROI to executive stakeholders; simplify complexity for speed and scale.

Experience Required

  • Proven product leadership owning
    core enterprise/system domains
    in a global, multi-site business (vs. pure SaaS), ideally including ERP + finance ops, inventory/logistics, or payments/tax.
  • Experience
    co-leading with engineering
    on architecture modernization (modular monoliths/microservices), API platforms, and data contracts.
  • Delivery of
    large cross-functional programs
    (ERP, billing, partner integrations) with measurable outcomes on reliability, cost, and time-to-market.
  • Strong command of
    portfolio execution
    (OKRs, QBRs, roadmapping, risk/RAID) and change management at scale.
  • Analytical, systems thinker; comfortable with
    SLAs/SLOs
    , cost models, and compliance requirements.
  • Excellent stakeholder management; operates with
    owner mindset
    and high bar for precision and excellence.

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