Patient Data Management Manager

Join our team at AMGEN Capability Center Portugal, number 1 company in Best WorkplacesTM ranking in Portugal (category employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people's lives.

PATIENT DATA MANAGEMENT MANAGER

LIVE

WHAT YOU WILL DO

In this vital role, you will lead the management and optimization of Amgen's patient data ecosystem, ensuring compliant, high-quality, and connected patient data operations that enable enhanced patient journey analytics and insights.

You will play a pivotal role as a strategic partner to Commercial leadership and partner closely with Patient Access, Field Excellence, Trade, Analytics, Privacy, Compliance, and Legal teams, driving business impact and supporting commercial success.

The responsibilities of the role will include:

• Oversee day-to-day U.S. patient data operations to ensure accuracy, compliance, and timely data flow.
• Lead the curation and stewardship of patient data from Patient Support Programs, Specialty Pharmacies, and other key sources.
• Define and manage data requirements for new programs and sources in alignment with privacy and data architecture standards.
• Collaborate cross-functionally to resolve data issues, perform root-cause analysis, and implement corrective actions.
• Monitor and improve data quality controls and governance to ensure consistency and compliance.
• Maintain up-to-date documentation of patient-level data assets in the Commercial Data Catalog.
• Ensure all data operations adhere to Amgen's Privacy, Legal, and Compliance standards and approval processes.

WIN

WHAT WE EXPECT OF YOU

Our ideal candidate is a collaborative, customer-focused professional with strong problem-solving, result driven and organization skills.

Minimum Requirements:

• 5+ years of experience in data management or commercial analytics, preferably in pharma, biotech, or healthcare.
• Advanced Excel and SQL proficiency.
• Demonstrated experience working with external vendors and managing SLAs as well as strong stakeholder engagement and communication.
• Degree in business, computer science, mathematics, healthcare, or related field.
• Proven project management experience in a complex, cross-functional, dynamic and matrixed environment.
• Proficiency in English (written and spoken).
• Previous mentoring or people leadership experience.

Preferred Requirements:

• Familiarity with ETL / Data Management Tools, AWS, Databricks, Redshift, Tableau.
• Ability to translate business requirements into technical specifications for IT partners.
• Skilled in developing and overseeing project plans, managing timelines, and ensuring delivery.

THRIVE

WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization.
• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.
• Flexible work arrangements.

LOCATION: Ability to work flexibly from home with regular office work in our Lisbon workspace.

Apply now

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EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.