Data Center Support Engineer
2 semanas atrás
We are recruiting a
Level 2 Data Center Support Technician
for a direct integration in one of our clients in the technology sector. This professional will join an infrastructure support team and will be responsible for
incident investigation, troubleshooting and resolution
, ensuring the stability of Data Center environments, with a strong focus on
Virtualization, Storage, Backups and Operating Systems
.
Key Responsibilities
- Provide
L2 support
in a Service Desk environment for Data Center operations; - Diagnose and resolve incidents related to
virtualization platforms
(VMware, Hyper-V, Nutanix); - Support and maintain
virtual and physical servers
(Windows Server / Linux); - Perform troubleshooting on
backup systems
and
shared storage solutions
(NetApp, Dell, etc.); - Work collaboratively with internal teams to maintain performance and reliability.
Requirements
- Experience in
Windows and/or Linux administration
; - Strong understanding of
virtualization technologies
(VMware, Hyper-V, etc.); - Knowledge of
networking, storage and cybersecurity principles
; - Previous experience with
ITSM/ticketing tools
; - Solid troubleshooting capability in complex scenarios;
- Certifications such as
VCP, MCSA, NetApp or Dell
are a plus; - Experience with
Cloud, VDI and automation
will be valued.
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