Patient Coordinator

Há 6 dias


Lisboa, Lisboa, Portugal Luísa Magalhães Ramos - Cirurgia Plástica Tempo inteiro

Position: Patient Coordinator – Plastic Surgery & Aesthetic Medicine

We are looking for a
Patient Coordinator
to join our team at LMR Clinics in Lisbon — a leading and fast-growing group in Plastic Surgery and Aesthetic Medicine.

This role is focused on
personalized patient management
, supporting them throughout the entire surgical journey: following up after the medical consultation, presenting treatment proposals, answering questions, scheduling surgeries, and providing continuous support during the post-operative phase.

You will work closely with our surgeons and clinical teams to ensure every patient receives an exceptional and fully guided experience.

Key Responsibilities

  • Follow-up of patients after their medical consultation
  • Preparation and presentation of surgery proposals and treatment plans
  • Ongoing support and guidance, addressing patient questions throughout their journey
  • Scheduling surgeries and coordinating with clinical teams
  • Post-operative follow-up and patient retention

What We're Looking For

  • Proven experience in sales, patient/customer service, or a similar role
  • Strong communication skills and ability to build trust
  • Highly organized, proactive and results-oriented
  • A true team player with focus on patient experience
  • Full-time availability, on-site work required
  • Experience in healthcare/aesthetics is a strong plus

What We Offer

  • Integration into a solid and innovative clinical group
  • Ongoing training and professional development
  • A dynamic, professional, and supportive work environment

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