Patient Coordinator
Há 6 dias
Position: Patient Coordinator – Plastic Surgery & Aesthetic Medicine
We are looking for a
Patient Coordinator
to join our team at LMR Clinics in Lisbon — a leading and fast-growing group in Plastic Surgery and Aesthetic Medicine.
This role is focused on
personalized patient management
, supporting them throughout the entire surgical journey: following up after the medical consultation, presenting treatment proposals, answering questions, scheduling surgeries, and providing continuous support during the post-operative phase.
You will work closely with our surgeons and clinical teams to ensure every patient receives an exceptional and fully guided experience.
Key Responsibilities
- Follow-up of patients after their medical consultation
- Preparation and presentation of surgery proposals and treatment plans
- Ongoing support and guidance, addressing patient questions throughout their journey
- Scheduling surgeries and coordinating with clinical teams
- Post-operative follow-up and patient retention
What We're Looking For
- Proven experience in sales, patient/customer service, or a similar role
- Strong communication skills and ability to build trust
- Highly organized, proactive and results-oriented
- A true team player with focus on patient experience
- Full-time availability, on-site work required
- Experience in healthcare/aesthetics is a strong plus
What We Offer
- Integration into a solid and innovative clinical group
- Ongoing training and professional development
- A dynamic, professional, and supportive work environment
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