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IT Production – Application Production Support

17 minutos atrás

Lisboa, Lisboa, Portugal HN Services Portugal Tempo inteiro


We're looking for a IT Production – Application Production Support (Lisbon)

Who We're Looking For:


Professional Experience & Technical Skills:

  • Ensure service availability and follow-up of production requests for our business;
  • Collaborate closely with
    Infrastructure teams
    (Servers, Storage, Network, Middleware, Monitoring, Automation, etc.);
  • Partner with APS and Operations teams to keep applications running smoothly.

Main tasks include:

  • Incident resolution;
  • Handling user requests;
  • Monitoring production environments;
  • Building strong technical & functional knowledge of applications;
  • Driving continuous improvement with process automation ideas.

Technical Skills

  • Experience in Linux/Unix
  • SQL
  • ITIL
    – Practical knowledge;
  • Observability / Monitoring tools
    – Practical knowledge;
  • Ansible
    – Practical knowledge;
  • Reporting & presentation skills;
  • Agile mindset.


Language Requirement

  • English –
    B2

Work Setup

  • Hybrid