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Norwegian-Speaking Customer Support Agent in Lisbon, Portugal
3 semanas atrás
Job Description
Dreaming of working in a warmer climate with beaches, crystal-clear water, and delicious Portuguese cuisine just a breath away?
On behalf of our client, we are now looking for Norwegian-speaking Customer Service Agents for a position in sunny Lisbon, Portugal
If you're fluent in Norwegian and have a passion for helping people, seize this opportunity to work with one of the world's largest providers in outsourcing and customer service. Join a team dedicated to delivering top customer experiences while enjoying your stay in Portugal, known for its rich culture, breathtaking landscapes, and vibrant nightlife. You'll have the opportunity to build a professional international network, improve your communication skills, and enrich your CV with valuable work experience.
What you'll do:
- Serve as the primary point of contact for customer inquiries, becoming our client's most valuable ambassador
- Use phone calls, emails, and chats to provide a seamless experience for new and existing customers
- Respond to customer inquiries regarding the client's services and products in a professional and timely manner
- Resolve technical issues as they arise, providing guidance on product or service use
- Turn every customer into a satisfied customer
- Share ideas and solutions with your colleagues
More information about which brand you will be working with will be provided during the first screening call.
What we're looking for:
- Fluency in Norwegian
- Strong English skills – both written and verbal
- Work experience in a customer or technical support role is preferred
- Exceptional communication and interpersonal skills, with a problem-solving mindset
- Basic computer and technical skills
- A positive and adventurous attitude
- Enthusiasm for meeting customer needs and ready to tackle new challenges
What our client offers:
- Excellent relocation package; shared apartment the whole employment, reimbursement of flight ticket, taxi-pickup from the airport and help with Portuguese paperwork.
- Paid training by certified instructors
- A generous bonus scheme
- Healthcare benefits and discounts
- Ongoing support for any needs along the way
- Plenty of development opportunities in a multicultural, safe, and fun workplace
This is a fantastic opportunity to advance your career and work for a multinational company, gaining strong experience and skills while representing one of the world's largest brands. Additionally, you'll be part of a company that promotes diversity and equal opportunity for all.
About Portugal:
Portugal is a country located in Southwestern Europe with a rich history and culture. It has a long Atlantic coastline and several beautiful mountain regions. Portuguese is the official language, and the country has a population of about 10 million. Portugal is known for its wine, cuisine, and music, especially Fado. It is also popular among tourists for its scenic landscapes, historic cities, and sunny beaches. As a member of the EU, Portugal has an open, well-developed economy, offering ample opportunities for work and business.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
