Job Title: German Trust

Há 7 dias

Lisboa, Lisboa, Portugal CBT Tempo inteiro


Job Title: German Trust & Safety Specialist

Location: Lisbon, Portugal

Work Type: Hybrid / Onsite

Employment Type: Full-time

About the Role:

We are looking for a German-speaking Trust & Safety Specialist to join our team in Lisbon. In this role, you will be responsible for maintaining a safe, secure, and trustworthy environment on our platform. You will monitor user activities, review content, enforce policies, and ensure compliance with community guidelines. You will also collaborate closely with cross-functional teams to identify and address potential risks and fraudulent activities.

This position offers a flexible hybrid work model, allowing you to work both onsite and remotely, ensuring you have the flexibility to balance your professional and personal life.

Key Responsibilities:

  • Monitor user interactions, activities, and content in German to ensure compliance with platform policies and guidelines

  • Identify and investigate potential trust and safety issues, including fraudulent activities, harmful content, and violations of platform rules

  • Respond to and resolve reported cases, such as harassment, abuse, and content violations

  • Collaborate with legal, security, and product teams to mitigate risks and improve platform safety

  • Review user-generated content (text, images, videos) for compliance with content policies

  • Escalate complex or high-risk cases to senior management or specialized teams for further investigation

  • Maintain up-to-date knowledge of trust & safety trends, legal regulations, and best practices

  • Provide reports and insights on common safety issues, trends, and potential areas for improvement

  • Educate and assist users in understanding platform policies and guidelines

  • Contribute to the creation and refinement of content moderation guidelines and safety protocols

What You Bring:

  • Fluent in German (spoken and written)

  • Good command of English (spoken and written)

  • Previous experience in trust & safety, content moderation, or online security roles

  • Strong understanding of online safety policies, community guidelines, and legal compliance

  • Excellent analytical and problem-solving skills

  • Ability to make quick, informed decisions under pressure

  • Experience with content moderation tools and reporting systems

  • Strong communication skills with the ability to handle sensitive issues professionally

  • A proactive approach to risk management and issue resolution

  • Comfortable working in a fast-paced, dynamic, and sometimes high-pressure environment

  • Empathy and the ability to remain neutral and fair in contentious situations

What We Offer:

  • Competitive salary and performance-based bonuses

  • Flexible hybrid work model (with both remote and onsite work options)

  • Health insurance and meal allowance

  • A modern, centrally located office in Lisbon with excellent public transport links

  • Opportunities for career development and internal mobility

  • Comprehensive training and ongoing learning support

  • Collaborative and inclusive work culture with an international team

  • Relocation assistance (if applicable)

Working Hours:

  • Full-time: 40 hours/week

  • Flexible working hours with occasional weekend or evening shifts depending on team needs


  • Devoteam Cyber Trust

    1 semana atrás

    Lisboa, Lisboa, Portugal Devoteam | Cyber Trust Tempo inteiro

    A Devoteam Cyber Trust é a unidade especializada em cibersegurança do Grupo Devoteam. Com mais de 800 especialistas localizados na região EMEA, o nosso objetivo é estabelecer a cibersegurança como um facilitador do sucesso dos negócios, em vez de um obstáculo. Utilizamos uma abordagem abrangente de Resiliência Cibernética, Segurança Aplicada e...

  • Devoteam Cyber Trust

    1 semana atrás

    Lisboa, Lisboa, Portugal Devoteam | Cyber Trust Tempo inteiro

    A Devoteam Cyber Trust é a unidade especializada em cibersegurança do Grupo Devoteam. Com mais de 800 especialistas localizados na região EMEA, o nosso objetivo é estabelecer a cibersegurança como um facilitador do sucesso dos negócios, em vez de um obstáculo. Utilizamos uma abordagem abrangente de Resiliência Cibernética, Segurança Aplicada e...

  • Devoteam Cyber Trust

    Há 7 dias

    Lisboa, Lisboa, Portugal Devoteam | Cyber Trust Tempo inteiro

    A Devoteam Cyber Trust é a unidade especializada em cibersegurança do Grupo Devoteam. Com mais de 800 especialistas localizados na região EMEA, o nosso objetivo é estabelecer a cibersegurança como um facilitador do sucesso dos negócios, em vez de um obstáculo. Utilizamos uma abordagem abrangente de Resiliência Cibernética, Segurança Aplicada e...

  • German Airline Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal CBTalents Tempo inteiro

    Job Title: Legal Advisor German & English (Customer Service Support)Location: Lisbon, Portugal On-SiteStart Date: 4 December 2025Contract Type: 6-Month Fixed TermJoin a leading Airline Company in Lisbon as a Legal Advisor supporting German and English-speaking customers. This role combines customer service proficiency with legal awareness, ensuring clients...

  • German customer service position

    1 semana atrás

    Lisboa, Lisboa, Portugal Velenosi&Meredith Tempo inteiro

    Job Title: German Customer Service RepresentativeLocation: LisbonJob Description:We are looking for a dedicated and motivated German Customer Service Representative to join our team. In this role, you will provide exceptional support to our German-speaking customers and help resolve their inquiries effectively.Responsibilities:Assist customers via phone,...

  • Devoteam Cyber Trust

    Há 5 dias

    Lisboa, Lisboa, Portugal Devoteam | Cyber Trust Tempo inteiro

    Devoteam Cyber Trust is the Cybersecurity specialist arm of the Devoteam Group. With our 800+ experts located across EMEA, we aim to establish cybersecurity as an enabler of business success rather than a gatekeeper. We leverage an end-to-end approach to Cyber Resilience, Applied Security, and Managed Security services to secure the tech journey of large and...

  • Devoteam Cyber Trust

    1 semana atrás

    Lisboa, Lisboa, Portugal Devoteam | Cyber Trust Tempo inteiro

    Devoteam Cyber Trust is the Cybersecurity specialist arm of the Devoteam Group. With our 800+ experts located across EMEA, we aim to establish cybersecurity as an enabler of business success rather than a gatekeeper. We leverage an end-to-end approach to Cyber Resilience, Applied Security, and Managed Security services to secure the tech journey of large and...

  • Devoteam Cyber Trust

    Há 7 dias

    Lisboa, Lisboa, Portugal Devoteam | Cyber Trust Tempo inteiro

    Devoteam Cyber Trust is the Cybersecurity specialist arm of the Devoteam Group. With our 800+ experts located across EMEA, we aim to establish cybersecurity as an enabler of business success rather than a gatekeeper. We leverage an end-to-end approach to Cyber Resilience, Applied Security, and Managed Security services to secure the tech journey of large and...

  • Devoteam Cyber Trust

    1 semana atrás

    Lisboa, Lisboa, Portugal Devoteam | Cyber Trust Tempo inteiro

    Devoteam Cyber Trust is the specialized cybersecurity unit of the Devoteam Group. With over 800 experts across the EMEA region, our mission is to position cybersecurity as a business enabler, not a barrier. We take a comprehensive approach to Cyber Resilience, Applied Security, and Security Service Management to safeguard the digital journey of large and...

  • Devoteam Cyber Trust

    Há 7 dias

    Lisboa, Lisboa, Portugal Devoteam | Cyber Trust Tempo inteiro

    Devoteam Cyber Trust is the Cybersecurity specialist arm of the Devoteam Group. With our 800+ experts located across EMEA, we aim to establish cybersecurity as an enabler of business success rather than a gatekeeper. We leverage an end-to-end approach to Cyber Resilience, Applied Security, and Managed Security services to secure the tech journey of large and...