Customer Service Representative Website Solutions

2 semanas atrás

Lisboa, Lisboa, Portugal CBTalents Tempo inteiro

Job Title:
Customer Service Representative Website Solutions (German + English)

Location:
Lisbon (On-Site)

Start Date:
20 November 2025

Working Schedule:
Monday to Friday, between 06:00 and 22:00 on rotative shifts.

Days off: Saturday and Sunday.

Transportation support:
The company will cover Uber rides up to 25.00 to help employees commute and start early at 06:00.

Contract Type:
Fixed-term contract (CDD) 6 months

Main Requirements:
Candidates must have
experience or solid knowledge in digital marketing and/or web design
, and show real enthusiasm for these fields this is
mandatory
.

Compensation:

  • Base salary: 1,100 gross x 14 months
  • Performance bonus: 180 gross x 12 months
  • Meal allowance: 7.23 per day
  • Transport allowance: 20 per month
  • Health insurance: Available from day one (employee contributes monthly); free after completing 6 months of contract
  • Position bonus for Braga (if assigned): 20 gross x 12 months

Welcome Bonus Details:
For hires starting
from 1 September onwards
, the Welcome Bonus will be paid in
12 monthly instalments
during the first year.

Each instalment (1/12 of the bonus) will be paid
only if the employee maintains less than 6% unjustified absenteeism
in the previous month.

This serves as an additional benefit but
should not be presented as part of the fixed salary package
, as it depends entirely on attendance.

Relocation Information (Lisbon only):

  • Airfare reimbursement: Up to 400 (Economy class) after completing 6 months of contract.
  • Accommodation offer: Shared apartment for a maximum of 12 months at 280/month (utilities included, directly deducted from payslip).
  • Remote consideration: Candidates already residing in mainland Portugal (except islands) may be considered for remote options.
  • Important note: For all hires effective from 1 December onwards, flight reimbursement will no longer apply. Accommodation remains available, but no relocation costs will be refunded.

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