Passenger Service Agents

Há 7 dias

Faro, Portugal Jet2 and Jet2holidays Tempo inteiro

Do you love helping people and delivering outstanding service? Join our

&
Jet2Holidays
team in
Faro
as a
Customer Helper - Passenger Service Agent.
Click the link to find out more about the role [Link CH XXX]

What We Offer

  • € annually (pro-rated) + additional pay for transport, early shifts, weekends & holidays
  • 45 days holiday (pro-rated)
  • Free uniform, paid training, life assurance & retail discounts
  • Discounts on & Jet2holidays flights
  • Recommend a Friend bonus

What We're Looking For

  • Team player, friendly, positive
  • Fluent Spanish & intermediate/fluent English
  • Flexible for shifts, weekends & bank holidays
  • Calm under pressure with IT skills
  • Airport experience is a plus (full training provided)

What You'll Do

  • Create Memories - Ensuring the delivery of outstanding Customer Service that meets the needs of our customers and promotes our brand values.
  • Be Present - Greet our customers at the arrivals area at the start of their holiday to create a great first impression, providing a friendly and efficient check-in and boarding service for departing customers, offering helpful advice on the sales desk and being present for our customers throughout their time at the airport
  • Take Responsibility - Ensuring 's policies and procedures are implemented and adhered to. Ensuring quality standards are met and safe practices are always carried out. Responsible for safety reporting using the company system (The Hub)
  • Work as One Team - Working in partnership with internal colleagues and internal partners including Ground Operations colleagues, third party providers and our Flight Deck and Cabin Crew Teams to ensure the best Customer experience

Ready to take off? Apply today

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