ServiceNow Technical Architect

Há 4 dias

Lisboa, Lisboa, Portugal GRiT Solutions Tempo inteiro

There's no secret to become number-one, it takes willingness to improve and determination to pursue it. At GRiT, it's all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal.

We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.

Recognizing each person's unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.

People. Technology. Innovation. All-around it.

Are you GRiTTY enough to be part of our journey?
Take the first step by applying now and let's create our future together.

Job Description
We are looking for a ServiceNow Field Service Management (FSM) Architect with strong technical leadership skills and the ability to define, design and govern complex solutions. The ideal candidate will have hands-on experience with the FSM module, including configuration, customization and best-practice implementation. In this role, you will collaborate closely with development teams, guiding them through architectural decisions, reviewing technical deliverables, and ensuring alignment with platform standards. You will also play a key role in customer-facing discussions, translating business requirements into scalable and sustainable ServiceNow architectures. Strong communication skills, proactive problem-solving and the ability to manage stakeholders at multiple levels are essential.

Must-Have

  • More than 7 years of experience in system development or enterprise platforms
  • At least 4 years of experience with ServiceNow, including deep expertise in Field Service Management (FSM)
  • Proven hands-on experience designing and implementing complex ServiceNow FSM solutions
  • Strong technical architecture skills, including solution design, integration patterns, data modelling and platform governance
  • Experience leading or mentoring technical teams (developers, admins, analysts)
  • Ability to translate business requirements into technical designs and architectural documentation
  • Excellent command of the English language (written and spoken)
  • Availability to work in a hybrid work model
  • Strong interpersonal, communication and client-facing skills

Would Be Great If You Have

  • ServiceNow certifications such as CSA, FSM, CTA or CAD
  • Experience with integration frameworks (REST/SOAP), ServiceNow Scoped Apps or CSM

What's In It For You

  • Continuous Training and Certifications
  • GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize
  • Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…)
  • Unique Events
  • Welcoming Office (Fruit, Coffee, Pool Table, etc.)
  • Competitive Compensation
  • Pay for Performance

#TechWithPassion - Fuel your fire, join our tech tribe

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