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Role Overview:
As a Marketing Expert Representative, you will play a crucial role in enhancing the advertising experience by resolving issues and ensuring client satisfaction. You will engage with advertisers and agencies, providing post-sales support, troubleshooting, and customer service in both Polish and English. Joining a team of top-class sales professionals, you will grow and nurture a diverse client base in a dynamic, fast-paced environment.
Key Responsibilities:
- Contact new and existing clients (Agencies or Advertisers) daily via telephone, chat, and email to identify sales opportunities and tailor solutions for their business goals.
- Employ consultative sales techniques to effectively serve client objectives.
- Manage a portfolio (book of business) of small business clients, focusing on revenue growth through prioritized outreach plans based on client needs.
- Research verticals, markets, and industries to understand client business models thoroughly.
- Customize experiences for local advertisers by leveraging knowledge of regional business nuances.
- Provide personalized client recommendations and optimize product adoption to enhance client satisfaction continuously.
- Develop expert knowledge of client advertising solutions (including measurement) and their impact on performance.
- Actively contribute to product enhancement by sharing insights and ideas, championing success stories, and providing feedback on product performance.
- Support SMB clients with pre- and post-sales assistance across all applicable products.
- Become proficient in all our Advertising solutions and effectively communicate their benefits to clients.
- Identify trends, troubleshoot issues, and provide crucial product insights to drive advertisers' business success.
Compensation & Benefits:
- Training Program: 12 working days, 8 hours per day, conducted in English.
- Salary Options:
- EUR 1,227.33 monthly gross salary with Christmas and holiday bonuses, food allowance, and private health insurance.
- EUR 1,040.67 monthly gross salary with room allowance, Christmas and holiday bonuses, and food allowance.
- Benefits: Private health insurance, meal card, holiday bonuses.
Relocation Package:
- Airport pick-up and administrative assistance with registration in Portugal.
- Reimbursement of initial flight expenses within the EU.
- Yearly complementary two-way flight ticket within the EU.
- Accommodation in company-rented shared apartments with utilities covered (water, gas, electricity, cable TV, internet).
- Free Portuguese lessons, sports activities, cooking lessons, and more.
Accommodation:
You have the option to live in a fully equipped and furnished company-rented apartment for at least the first 14 months, including all utilities (within responsible limits).
Schedule & Location:
- Hours: 40 hours/week, Monday to Friday, 8:00 to 17:00, with 2 days off per week.
- Days off are scheduled in advance by the shift manager, with notifications provided 4 weeks in advance.
- Location: Lisbon, Portugal.
Additional Notes:
- 1-month trial period applies.
- Temporary contract with potential for renewal and permanency.
Hiring Process:
- Application review.
- Language proficiency online tests.
- Client interview.
Joining Deadline: 05/Dec/25
