Customer Delight for Social Media

2 semanas atrás


Lisboa Portugal World Talent Selection Tempo inteiro 25 000 € - 40 000 € por ano

World Talent Selection is an International Recruitment company based in Portugal. We specialize in recruiting Talent in the areas of Customer Service, Tourism and Secretariat in several markets. We Talent Spirit You are Italian speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - Italian speaking to Lisbon in Portugal. Your working day: Provide support to small and medium -sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone; Support and expand the self -serve advertising base for SMB clients in the online and digital advertising domain; Provide pre and post -sales support for all self -service products; Provide product and tool support to enhance clients' experience; Identify trends and solve problems facing multiple SMB clients; Resolve customer issues in a timely manner, pro -actively communicate to clients on progress and pro -actively identify areas where clients can improve usage of our solutions. Provide vital product insights and feedback from customers to engineering. What you need to know to have a chance of getting this job: Fluent in Italian C2 & good English Great communication Aptitude for problem -solving Excellent communication skills: verbal, written, listening skills High school diploma or equivalent (mandatory) Valid work permit in Portugal You will benefit : 12 -month renewable contract Work in office in sunny Lisbon Initial training during 3 weeks Work schedule : Monday to Sunday between 7am to 10pm // 8h per day with 2 days off per week // Rotating shift & Days off Private Heathcare & Dentalcare from contract signature Stable work and career progression; Great activities And for candidates abroad .. Airport Pick -up Flight refund after 9 month in the company Accommodation in a room in a flat shared with others employees Starting date : 2025, January 13th



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