Senior KYC Officer

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide. 

As part of Groupe BPCE's international division, Natixis in Portugal designs and delivers solutions for its two core areas — Corporate & Investment Banking and Asset & Wealth Management — as well as transversal services that support all entities across the Group. 

With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group.  

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Main Responsibilities: 

• Contributes to the Customer Due Diligence process, enforcing international regulations on Anti-Money Laundering, Counter-Terrorism Financing and Anti-Bribery and Corruption.
• Verifies the identity and activity of customers, gathering and analyzing their information, in order to ensure that they meet regulatory and policy requirements.
• Works on files based on the scope of work, by gathering information from clients with the guidance of the Client Service/KYC Coordination team, to ensure that all relevant information is obtained for KYC review.
• Maintains optimal productivity and quality levels, by meeting team benchmarks and standards, to ensure that work is completed efficiently and effectively.
• Follows internal policies and procedures, by interacting with the Compliance department, to ensure that all KYC activities are in line with regulatory requirements and bank policies.
• Contributes to key meetings, by engaging in discussion with compliance, CCO, business IT, projects and platform managers, to ensure that all KYC activities are aligned with business objectives and regulatory requirements.
• Improves KPIs, by analyzing data, identifying areas for improvement, and implementing changes, to ensure that the KYC process is efficient and effective.
• Writes memos for the files, by independently analyzing and documenting the findings, to ensure that all KYC review results are properly documented.
• Identifies areas for process improvements and changes to increase efficiency and effectiveness.
• Supports more junior Officers by sharing knowledge, providing technical guidance, and providing constructive feedback to foster a collaborative and inclusive environment that promotes learning and growth.

• Bachelor/ Master Degree.
• KYC
• AML
• Compliance/Sanctions/Screenings
• Audit
• Transaction Monitoring
• Financial Risk
• Investigations/Forensics
• Other finance and related experience
• Experience in Quality Control
• Experience in working on complex/high-risk cases/sensitive clients
• Experience in training new joiners and existing team on new policies/procedures/process updates
• Experience in KYC in more than 1 hub/region/platform
• Certifications: ACAMS / ICA or equivalent
• Fluent in english.

We only accept CVs in english.

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.