Biometrics Product Manager

Job Title

The Biometrics Product Manager is responsible for defining, developing, and scaling biometric and digital identity products used across the travel and border control ecosystem.

This role sits at the intersection of airline and airport operations, security and border control, identity management, and passenger experience, leading the product lifecycle from strategy and roadmap through delivery and market adoption. The role requires a deep understanding of biometric technologies (face, fingerprint, iris), anti-spoofing technologies such as presentation attack detection (PAD), identity verification, interoperability standards, and the regulatory frameworks that govern border control and international travel.

Key Responsibilities

1.Product Strategy & Vision

Define the product vision and roadmap for biometric and digital identity solutions across airports, airlines, border agencies, and government authorities; translate diverse use cases into clear product requirements for solutions such as self-service kiosks and e-gates; align strategy with international initiatives, for example International Civil Aviation Organization (ICAO) Digital Travel Credential (DTC), International Air Transport Association (IATA) One ID, and the European Union (EU) Entry/Exit System (EES).

2.Product Development & Delivery

Lead the end-to-end product lifecycle—discovery, requirements, development, launch, and continuous improvement—while writing and maintaining product requirements, user stories, and acceptance criteria; collaborate with engineering, artificial intelligence and machine learning (AI/ML), user experience (UX), hardware, and systems integration teams; balance accuracy, speed, security, privacy, and operational performance.

3.Stakeholder & Customer Engagement

Serve as the primary product point of contact for airports, airlines, border control authorities, and system integrators; gather feedback from real-world operations (check-in, boarding, immigration, and security checkpoints); support pre-sales activities, Requests for Proposal (RFPs), demonstrations, and customer workshops with deep product and domain expertise.

4.Regulatory, Privacy & Compliance

Ensure compliance with the General Data Protection Regulation (GDPR), privacy-by-design principles, and local data protection laws; incorporate border control regulations, government procurement considerations, and certification requirements; partner with legal, compliance, and security teams on risk assessment and audits.

5.Ecosystem & Integration

Define Application Programming Interfaces (APIs) and integration strategies with airline Departure Control System (DCS), airport Airport Operational Database (AODB) and Flight Information Display System (FIDS), government systems, and identity platforms; work with partners and standards bodies (for example, ICAO, IATA, and EU agencies) to drive interoperability across multi-vendor, multi-stakeholder environments.

About the ideal candidate

• 5+ years in Product Management in biometrics or digital identity. Experience in commercial or engineering areas could be considered.

• Experience with large-scale deployments such as airlines , airports , national borders or critical infrastructure are a plus.

• Strong communication skills across technical an non-technical stakeholders.

• English proficiency

What we can offer you:

• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.

• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Wanting to explore what biometrics could bring to the travel tech industry?

Apply now

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.