Clinical Support Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Hospital/Hospital Systems (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Porto Salvo, Portugal

Job Description:

Johnson & Johnson MedTech produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopaedics, surgical oncology, general surgery, neurosurgery & neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive devices business in the world, Johnson & Johnson MedTech is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands.

Johnson & Johnson MedTech Orthpedics ( Depuy-Synthes ) is the largest, most innovative and comprehensive orthopaedic and neurological business in the world. Johnson & Johnson MedTech Orthpedics ( Depuy-Synthes ) offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.

We have an exciting and challenging role within our team as a Clinical Support Specialist based in Lisbon .

Purpose of the role

You will be responsible for maintaining an existing customer base and developing surgical support, identify sales opportunities in strategic accounts across a number of South Sales Territories. In this role, you will become an integral part of the sales team by providing support to several territory managers in servicing their customers and accounts.

What to expect:

Youwill provide in theatre support to consultants and nursing staff regarding the use of products of Joints and Trauma Business

Providing accurate information regarding all products and their indications (i.e. surgical techniques) for use to orthopaedic consultants and nursing staff

Provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully.

Assist in the promotion/correct use of Johnson & Johnson MedTech Orthopaedics ( Depuy-Synthes ) products through regular, organised customer education meetings and training sessions

Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities.

Provide support to Johnson & Johnson MedTech Orthopaedics ( Depuy-Synthes ) Education Events

Achieve Business goals in line with CREDO Values

Promote use of portfolio and services to Orthopaedic Surgeons, Theatre Staff

Maintain and grow the business as defined by the individual business plan and Key Opinion Leader targets.

Proactively build and develop relationships with Clinical stakeholders

Develop a portfolio of territory Key Opinion Leaders across the product portfolio

Cover surgical cases as required to support regional colleagues

What type of mark will YOU make?

By joining Johnson & Johnson MedTech you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world's healthiest workforce you can strengthen your body as well and your mind. When you work at Johnson & Johnson MedTech you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there's no end to the lasting impact we can make together. And that changes everything.

What's in it for YOU?

It's important to us that you feel you can bring your whole self to work; at Johnson & Johnson MedTech we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life.

Essential Requirements

Who are we looking for?

• A Bachelor's or Graduate degree in Health Sciences like Nursing
• 1-3 years of work experience within sales in healthcare industry is preferred.
• Surgical procedure knowledge, adequate to illustrate our product benefits is preferred
• Excellent listening, communication, and presentation skills
• Passionate, Purpose Driven and Proactive
• Advance-level computer skills, and the ability to multitask without the direct oversight of manager required.
• Analytical thinking and Results driven. Steadfastly pushes self for results

Required Skills:

Preferred Skills:

Communication, Cross-Selling, Customer Centricity, Customer Effort Score, Goal Attainment, Hospital Operations, Innovation, Market Opportunity Assessment, Medicines and Device Development and Regulation, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales and Operations Planning (S&OP), Solutions Selling, Sustainable Procurement, Vendor Selection