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German Speaking Content Moderator

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As a German-Speaking Content Moderator, you'll play a crucial role in maintaining a safe and positive online experience for users by ensuring that content aligns with established guidelines. Your keen eye for detail and strong judgment will be essential in reviewing and moderating user-generated content, ensuring it meets community standards and legal requirements.

This is an on-site position, meaning you'll be working from our modern offices in Porto. We're looking for individuals who are responsible, ethical, and possess a strong commitment to online safety. While prior experience in content moderation or a related field is a plus, its not a must-have. We believe in developing talent and provide comprehensive training to equip you with all the necessary skills for success.

Key Responsibilities:

  • Content Review: Diligently review user-generated content (e.g., text, images, videos) submitted in German, ensuring adherence to specific platform guidelines and policies.
  • Policy Enforcement: Apply content guidelines consistently and accurately to identify and action inappropriate, offensive, or harmful content.
  • Decision Making: Make informed and timely decisions regarding content visibility, removal, or escalation based on established criteria.
  • Documentation: Accurately log and document moderation decisions and observations, contributing to a robust record-keeping system.
  • Trend Identification: Proactively identify emerging content trends, policy gaps, or potential risks and report them to relevant teams.
  • Continuous Learning: Stay updated on evolving content policies, guidelines, and cultural nuances to ensure effective moderation.
  • Team Collaboration: Work effectively with team members and other departments to ensure consistent moderation practices and contribute to a positive work environment.
  • Data Security: Adhere to strict data privacy and security protocols during all moderation activities.

What We're Looking For:

  • Fluent German (C1/C2 Level Preferred): Exceptional understanding of German language, culture, and online trends is essential for accurate content review.
  • Proficient English (B2 Level or Higher): A mandatory requirement for internal communication, training, and policy comprehension within our international team.
  • Strong Analytical Skills: Ability to quickly assess and interpret content, identify subtle nuances, and apply complex guidelines consistently.
  • Excellent Judgment: Sound decision-making skills, especially when dealing with sensitive or ambiguous content.
  • Attention to Detail: Meticulous and thorough in reviewing large volumes of content accurately.
  • Ethical and Responsible: A strong sense of integrity and a commitment to maintaining a safe online environment.
  • Adaptability and Resilience: Capable of handling sensitive and potentially disturbing content with professionalism and a positive attitude.
  • Basic Computer Literacy: Comfortable navigating and utilizing various computer systems, software, and online tools, with the ability to quickly learn new applications.
  • Team Player: Able to work effectively within a team, collaborating with colleagues and contributing to a positive work environment.
  • On-site Availability: You must be able to work from our modern office in Porto, Portugal.

What We Offer:

We're committed to creating a supportive and rewarding environment for our employees. Joining us means becoming part of an organization that values your contribution and invests in your growth. Our comprehensive benefits package includes:

  • Attractive Compensation: A competitive salary package that recognizes your skills and dedication, with opportunities for performance-based incentives.
  • 3,000 Signing Bonus: A generous bonus to welcome you to our team
  • Career Growth Opportunities: Access to continuous learning and development programs designed to boost your skills and support your long-term career progression within the company. We love to promote from within
  • Health & Life Insurance: Comprehensive plans for your well-being and peace of mind.
  • Relocation Support (for candidates from abroad):
    • Flight Tickets: We'll cover your flight expenses to Porto from your current location.
    • Accommodation: Assistance with finding and potentially covering initial accommodation in Porto to help you settle in comfortably.
  • Dynamic Workplace: Be part of a vibrant, multicultural, and collaborative team in a modern and comfortable office setting.
  • Employee Perks: Enjoy additional benefits like meal vouchers, transportation support (where applicable), a Multisport card, bonuses for important life events, extra paid leave for education, corporate discounts, and engaging company events.
  • Supportive Culture: A welcoming, inclusive, and diverse work environment that encourages professional and personal growth, where your voice is heard and your contributions are valued.
  • International Exposure: Gain valuable experience working within a global company and business context.