Banking Sector I Citrix Expert

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our tech and business leaders on cloud, data and cyber security. Let's fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description
Citrix CVAD Administration:

• Manage Citrix Virtual Apps and Desktops (CVAD) environments.
• Optimize app delivery and user experience across on-prem, hybrid, and cloud setups.
• Troubleshoot CVAD issues, including session performance and app availability.

NetScaler (Citrix ADC) Management:

• Manage NetScaler for load balancing, app delivery, and secure remote access.
• Implement TLS VPNs, MFA, and strong security measures.
• Monitor and optimize NetScaler for high availability and scalability.

User Experience Optimization:

• Optimize Citrix policies, profiles, and resources for a smooth user experience.
• Perform regular performance reviews and apply user-driven improvements.
• Leverage tools like ControlUp to enhance performance using real-time data.

ControlUp Deployment and Usage:

• Configure ControlUp to monitor real-time Citrix performance.
• Use insights to detect and resolve performance bottlenecks.
• Analyze reports to support decisions and system improvements.
• Automate troubleshooting and admin tasks with ControlUp.

Security and Compliance:

• Ensure compliance with organizational and regulatory standards for data protection and access control.

Monitoring and Reporting:

• Use tools like Citrix Director and ControlUp Insight to monitor system health and performance.
• Generate regular reports on system usage, performance, and potential areas for improvement.

Collaboration and Support:

• Work closely with IT teams to integrate Citrix solutions with other enterprise systems.
• Provide technical support and training to end users and IT staff.
• Document processes, configurations, and procedures to ensure efficient system management.

Qualifications

• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience
• Up to 5 years of relevant experience in financial reporting or analysis.
• In-depth knowledge of Citrix CVAD (Virtual Apps and Desktops) and NetScaler (Citrix ADC), Citrix ADM and Citrix Workspace Environment Management.
• Hands-on experience with ControlUp for dashboard and real-time performance monitoring and troubleshooting.
• Strong understanding of networking concepts, including DNS, DHCP, load balancing, and SSL VPNs.
• Scripting skills Powershell.
• Ability to diagnose and resolve complex issues in Citrix environments.
• Strong communication skills to collaborate with teams and train users.
• English.
• Citrix certifications such as CCP-V or CCE-V are highly desirable.
• Familiarity with other monitoring and virtualization tools like VMware.
• Knowledge of ITIL processes for incident and change management.

Additional Information
The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.