French Customer Support Agent in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 18 000 € - 24 000 € por ano


Take Your Career to the Next Level

We're seeking a driven and customer-focused Customer Support Agent to join our dynamic team. If you thrive in fast-paced environments, embrace change, and enjoy assisting others, this role is perfect for you

Role Overview: 

As a Customer Support Agent, you will be the first point of contact for customers, providing top-notch assistance across various channels. Your ability to communicate clearly, solve problems efficiently, and ensure a seamless customer experience will make you a valuable part of our team.

Key Responsibilities:

  • Provide exceptional support via phone, chat, email, and social media
  • Assist customers with account setup, logins, verifications, financial transactions, and technical concerns
  • Deliver professional and friendly guidance to ensure a positive customer experience
  • Respond to inquiries with speed, accuracy, and empathy
  • Foster strong customer relationships through effective communication
  • Adhere to internal policies while maintaining high service standards
  • Share insights to improve processes and enhance overall customer satisfaction

Requirements:

  • Fluent in French (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Portuguese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Attractive Salary: Competitive compensation that values your skills
  • Performance Bonus: Recognizing your achievements
  • Meal Allowance: Covering your daily meals
  • Transportation Support: Assisting with commuting costs
  • Health & Life Insurance: Comprehensive protection for your well-being
  • Relocation Package: Assistance to make your move smooth and stress-free
  • Onsite Work: Engage and grow in a collaborative office environment

Ready to take the next step? Apply today and be part of a team that values innovation and excellence 




  • Lisboa, Lisboa, Portugal CBT Tempo inteiro 30 000 € - 60 000 € por ano

    French Technical Support Agent – Lisbon (Onsite/Hybrid)Location: Lisbon, PortugalJob Type: Full-timeWork Model: Onsite & Hybrid (flexible after training)About the Role:We are looking for a French-speaking Technical Support Agent to join our international support team in Lisbon. In this role, you'll provide expert assistance to French-speaking users by...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 20 000 € - 25 000 € por ano

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisboa, Lisboa, Portugal Workster Jobs Tempo inteiro 24 000 € - 42 000 € por ano

    Are you a fluent German speaker with a passion for delivering excellent customer service? We are seeking a dedicated German Customer Support Agent to join our dynamic team in Lisbon. Your language skills and customer-centric approach will be essential in ensuring satisfaction and maintaining the high-quality service that Cognizant is known for.Key...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 15 000 € - 25 000 € por ano

     Thrilling Career for French Speakers in Sunny LisbonImagine spending the next year in one of Europes most stunning capitals, where your career will grow as fast as your love for this dynamic city Join a globally acclaimed Website Solutions company as part of their French Customer Service Team, helping customers worldwide while soaking up the vibrant...

  • Customer Support Agent

    2 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 12 000 € - 18 000 € por ano

    Customer Support Agent (Italian or French) in LisbonLocation: Lisbon, Portugal Starting Date: 17th FebruaryProject Overview:Role: Customer Advisor Languages Required: Italian or French (C2) + English (B2) Schedule: Rotative shifts, Monday to Saturday; 2 days off (Sunday and one rotational)Compensation:- Annual Base Salary- Language Premium Bonus- Meal...

  • Customer Support Agent

    2 semanas atrás


    Lisboa, Lisboa, Portugal Workster Jobs Tempo inteiro 24 000 € - 42 000 € por ano

    Are you fluent in Russian and Polish with a passion for providing exceptional customer support? We are seeking a dedicated Customer Support Agent to join our dynamic team in Lisbon. Your linguistic skills will be essential in ensuring client satisfaction and maintaining the high-quality service we are renowned for.Key Responsibilities for the Customer...


  • Lisboa, Lisboa, Portugal Worldwiders Tempo inteiro

    Job DescriptionAre you tech-savvy and fluent in French with a passion for problem-solving? Step into the world of tech support for the world's most renowned search engine in vibrant Lisbon, PortugalJoin a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the...

  • Customer service agents

    1 semana atrás


    Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    Now Hiring: Multilingual Customer Service Agents Lisbon & PortoLocation: Lisbon or Porto, PortugalJob Type: Full-TimeLanguages Needed: Dutch, Italian, French, Portuguese, German, Danish, Russian, FrenchRelocation Support IncludedWere expanding our team and hiring Customer Service Agents for multiple exciting projects in Lisbon and PortoIf you're a fluent...


  • Lisboa, Lisboa, Portugal I-Hire Agency Tempo inteiro 25 000 € - 35 000 € por ano

    I-Hire Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support AgentLocation: Lisbon, Portugal Employment type:...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 24 000 € - 40 000 € por ano

    Take Your Career to the Next LevelWe're seeking a driven and customer-focused Customer Agent to join our dynamic team. If you thrive in fast-paced environments, embrace change, and enjoy assisting others, this role is perfect for youRole Overview: As a Customer Agent, you will be the first point of contact for customers, providing top-notch assistance...