French Customer Advisor

Há 4 dias

Lisboa, Lisboa, Portugal speakit Tempo inteiro

Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our client's multicultural team and make a real impact on our client's business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

Responsibilities:

As an French Speaking Advisor you will have the responsibilities below:

  • Assist viewers through phone and/or chat regarding different queries
  • Provide account and application support to viewers namely with regard to software functionality
  • Provide technical support and troubleshoot system configurations and network settings
  • Provide accurate and real-time responses to the viewer's inquiries.
Requirements

To be selected as an French Speaking Advisor, you need to have the requirements below:

  • Have a native level of French (written and oral) and fluent in English (B2)
  • Are passionate about entertainment and media enterprise
  • Have excellent communication skills coupled with empathy, team spirit and customer-oriented
  • Have familiarity with digital streaming services and devices
  • Be eligible to work in Portugal by either having EU passport or valid work permit to work legally in the country.
Benefits
  • Strong compensation package (14 monthly payments per year plus bonus)
  • Monthly meal allowance paid in voucher card (net)
  • Private Health Insurance
  • Personal and career development programs and mentoring to develop skills
  • Possibility to participate in a growing multicultural Project
  • Work in a diverse environment with people from over 75 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more
  • We promote inter-company mobility to work at any of our sites around the world
  • Base Salary: 895€ gross per month per 14 months
  • Performance Bonuses: 100 euros gross per month - 12 payments per year.
  • Transport allowance - 20 euros per month
  • Meal allowance euros per working day
  • Accommodation provided by the company for 280 euros per month (bills included). This option is only available for candidates coming from abroad.

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