Customer Technical Support French Speaking

Há 7 dias


Lisboa, Lisboa, Portugal EU Talent Hub Tempo inteiro

Company Description

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Role Description

This is a full-time position for a Customer Technical Support French Speaking role based in Lisbon. The role involves providing exceptional customer support to French-speaking clients by addressing and resolving technical issues. Responsibilities also include ensuring high levels of customer satisfaction, effectively communicating solutions, and troubleshooting technical problems. You will collaborate with team members to enhance support processes and share customer insights for continuous improvement.

Qualifications

  • Strong Interpersonal Skills and the ability to ensure high levels of Customer Satisfaction
  • Experience in Customer Support roles and proficiency in resolving customer concerns effectively
  • Sound Analytical Skills to diagnose technical issues and deliver efficient solutions
  • Excellent Communication skills in both French and English
  • Ability to work in a team-oriented environment and manage multiple tasks efficiently
  • Familiarity with technical support systems and tools is advantageous
  • Bachelor's degree or equivalent experience in a related field is an added advantage


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