Customer Technical Project Manager

Job Description
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

Customer Technical Project Manager (CTPM)
is responsible for leading and managing the
end-to-end (E2E) technical delivery
of complex projects, ensuring the full solution is successfully integrated, validated, and accepted according to the contracted scope. This role involves coordinating multidisciplinary technical teams and managing all project phases — from
pre-sales and technical design
through
integration, validation, and final customer acceptance
.

• Lead and direct the project's technical functions, including Analysis & Design, Integration, and Verification & Validation.
• Ensure end-to-end technical delivery in alignment with contractual requirements and project KPIs.
• Participate in the pre-sales phase, defining the technical delivery strategy from requirements gathering through final acceptance.
• Define project organization, technical gates, deliverables, tools, and governance model.
• Lead technical execution during implementation and coordinate activities across multiple streams.
• Identify, assess, and mitigate technical risks throughout the project lifecycle.
• Coordinate resolution of critical technical issues, engaging engineering teams as needed.
• Verify Quality of Service (QoS) and solution stability, ensuring compliance with KPIs and SLAs.
• Advise the customer on network evolution and identify up-scope opportunities within the project.

Your Profile

• 7+ years of experience managing complex, cross-domain, end-to-end technical projects.
• End-to-End Planning or Cross-functional Team Alignment or Deployment Management or Operational Activities Coordination.
• SDM ou Cloud (FW, CBIS, NCS, SDL/HSS/HLR) ou CBIS ou NPC ou AAA upgrades ou IMS / VoLTE Core ou Diameter / RADIUS platforms ou interconnect gateways;
• Strong expertise in Telecom Core Networks, Cloud, and Data Center technologies.
• Solid understanding of pre-sales activities, including scoping, estimation, and risk management.
• Proven ability to lead technical teams and coordinate across multiple workstreams.
• Strong sense of ownership, accountability, and technical leadership.
• Experience in system engineering, integration, and configuration/change management.
• Capable of working independently, delivering results with minimal supervision.
• Excellent customer interaction and communication skills.
• Experience and knowledge of Nokia products and solutions.
• Prior involvement in pre-sales engagements.
• Experience with public and/or hybrid cloud environments.
• Familiarity with CI/CD automation and DevOps practices

What You´ll Love About Capgemini

• Join a multicultural and inclusive team environment.
• Enjoy a supportive atmosphere promoting work-life balance.
• Hybrid work.
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
• Access valuable training and certifications in cutting-edge technologies.
• Engage in exciting national and international projects.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

About Capgemini
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.