Customer Service

Há 4 dias

Braga, Braga, Portugal Cross Borders Talents Tempo inteiro

Position: Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal

Kickstart your international career in sunny Portugal (Lisbon or Braga)
Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

Competitive Salary Earn 13,000 to 15,500 per year
Meal Allowance Enjoy delicious meals on us
Transport Allowance Get to work with ease
Health Insurance Coverage from Day 1, free after 6 months
Performance Bonuses Earn more based on your success
Relocation Support Well help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, youll be the first point of contact for customers across various channelsphone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You'll:

  • Help customers with orders, questions, and tech issues

  • Engage across multiple communication channels

  • Tailor your tone and approach to match brand guidelines

  • Resolve escalations with professionalism and empathy

  • Log cases and interactions with accuracy and care

Are You a Great Fit?

Experience in customer support (voice, email, or chat) is a big plus
Tech-savvy or have troubleshooting experience? Even better
Excellent communication and multitasking skills
Cool under pressure, with a positive attitude
Fluent in French and English 

Why Join Us?

Were not just offering a jobwere offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal

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