French Customer Service in Braga
2 semanas atrás
Discover the perfect balance of work and lifestyle in one of Portugal's most charming cities With Braga's rich history and youthful energy, and — there's something for everyone.
Are you passionate about helping others and ready to represent a well-known global brand in home furnishings? Join our international team in Braga, where every customer interaction is a chance to create a positive experience.
Key Responsibilities
- Assist customers via inbound calls with enthusiasm and professionalism.
- Provide detailed product information and confidently guide customers toward completing purchases.
- Support clients with delivery concerns—track shipments, resolve issues, and check stock availability.
- Troubleshoot technical or account-related problems, offering clear and effective solutions.
- Deliver accurate, real-time responses to all customer inquiries.
- Maintain thorough and organized records of customer interactions and actions taken.
What We're Looking For
- Proficiency in French
- Friendly and professional communication skills
- Confidence using digital tools and software
- Team spirit and a helpful attitude
- Eagerness to learn and support others
- Focus on customer satisfaction and problem-solving
What We Offer
- New and modern office.
- Full training to help you succeed.
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance, free after six months
- Competitive wages (14 monthly payments per year)
- Be part of a project with real impact
Location
Braga, Portugal
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